Computershare Inc Saint Paul , MN 55102
Posted 2 days ago
Location: St. Paul, Minnesota (Hybrid)
This is a hybrid position primarily based in St. Paul. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.
We give you a world of potential
A Senior Business Analyst operates within the Business Solutions team which supports the larger Corporate Trust business products and services acting as a liaison between the client and technical organization by planning, conducting and directing the analysis of complex business problems to be solved with systems solutions.
They play a key role in the analysis, research, planning, engagement and execution of strategic initiatives within the US CCT business unit. They are responsible for assessing business requirements and translating them into business user stories. Participating as a member of an agile team or on larger initiatives, they will help with demand management items based on team and initiative needs, as well as the individual's expertise and interests.
Lastly, the role is responsible for corresponding with business stakeholders and Technology in response to queries received, providing accurate written or verbal guidance and interpretation to maintain high quality customer service standards.
A role you will love
Some of your key responsibilities will include:
Work closely with the Business Stakeholders, Application Product Owner and Delivery team to create backlog items on initiatives, enhancements, and other changes that come up, using excellent written and oral communications.
Effectively obtain information from stakeholders to obtain requirements
Support Application Product Owner to assist in creation of user stories in teams' backlog, and aid in sequencing of user stories considering any dependencies
Drive team to break apart user stories and detail acceptance criteria
Identify and manage changes and refinements to user stories
Support Application Product Owner in grooming the backlog
Classify and communicate risks, issues, constraints, and assumptions that may impact scope and/or solution.
Provide status on assigned tasks in Daily Stand-ups
Participate in Sprint planning, Reviews and Retros - support team as needed
Take on other scrum team tasks as appropriate in support across functional Agile development team
Work closely with the Business Stakeholders to implement change and provide support.
Work with user groups to assist in creation of test scripts as necessary
Support coordination of UAT testing with stakeholders for release testing
Help user groups to provide training, resolve questions, assess user needs and recommend changes
Provide support and/or subject matter expertise of the system, it's capabilities, underlying data and change impacts as well as act as a point of contact for user support to end users
What will you bring to the role?
Essential
Desirable
Strong written and verbal communication skills with the ability to influence and build consensus in a reciprocal way
Proven technology acumen and a desire to learn
Securities processing and/or securities custody experience
Knowledge of Agile tools such as ADO (Azure Devops), Confluence
Knowledge of Agile SCRUM and Kanban
Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.
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Computershare Inc