Senior Business Analyst

AAA Auto Club Tampa , FL 33602

Posted 4 months ago

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

Primary Duties and Responsibilities:

Serve as a team member on one or more corporate projects and completes a variety of complex assignments related to project work/business functions. Analyze the impact of proposed project/ on processes, systems, product lines and staff personnel. Participate in the research and design of various phases of department/company projects/business functions and prepares detailed reports, summaries, and analyses. Secure information, study market trends and develops recommendations that will align with the scope of the project. Analyze existing business/system functionally and activity and presents new methods/processes/procedures (i.e. business re-engineering) to affected business units. Develop innovative and effective solutions and coordinates the completion of specific tasks and assignments that are part of the project/business plan.

Act as liaison between the Project, Information Systems, Business Lines and any assigned external clients and assists management with the development of project/business plans, schedules, budgets and progress reports. Provide support to the implementation of new products and systems as to existing products and systems. Develop communication, training materials and testing and implementation plans for projects, systems, processes and/or product lines. Develop and conducts training programs/sessions on implemented systems for business units. Provide/participate in the preparation of reports for all levels of management and outside organizations (e.g., Request for Information, Request of Proposals, milestone deliverable, etc.). May analyze business needs in order to develop project value proposition estimates.

Preferred Qualifications:

  • Bachelor's degree in Business Administration, Finance, Computer Science, Information Technology or related field

  • Related professional or technical certification(s) or designation(s)

  • Preparing cost proposals and justifications, monitoring expenses and budgets, and reconciling department billings

Work Environment:

Works in a temperature-controlled office environment.

Required Qualifications:


College coursework in Business Administration, Finance, Computer Science, Information Technology or related field


  • Researching, identifying and resolving complex business problems

  • Participation on project teams

  • Utilizing software applications (e.g. Microsoft Office Suite, etc.)

Knowledge and Skills:

  • Knowledge of corporate and industry policies, practices and various procedures

  • Business knowledge of assigned area of responsibility (indicate the business knowledge requirement at time of posting)

  • Planning and decision making

  • Analysis, compilation and interpretation of data

  • Preparation and presentation of materials

  • Planning and organizing of information

  • Achieving stated objectives within designated time frame

  • Providing analytical skill/content knowledge to contribute to team effort

  • Taking initiative to explore alternative approaches to project tasks, existing processes, and other project objectives

  • Performing a variety of concurrent activities

  • Working with others in a team environment

  • Interacting with representatives of various business units

  • Developing and presenting complex reports

  • Representing the operational requirements of one or more business units

  • Assessing the operational impacts upon the procedures and staffing of one or more business units

  • Excellent oral and written communication skills

The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

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Senior Business Analyst

AAA Auto Club