Senior Business Analyst - 2024-26

Requirements

• Lead the Business Analysis activities including working with other BAs for a large-scale, multiple application digital Wealth customer experience platform.
• Gather and document business requirements from stakeholders through interviews, workshops, and surveys.
• Analyze business requirements to identify pain points, inefficiencies, and opportunities for improvement.
• Conduct gap analysis to assess the differences between the current state and the desired state of the system, highlighting areas for enhancement.
• Develop use cases and user stories to capture the functional requirements of the system, ensuring that all user needs are met.
• Create data models and process flows to document business processes, ensuring that the system aligns with existing workflows.
• Identify and document non-functional requirements, such as performance, security, scalability, and usability.
• Develop and maintain a comprehensive requirements traceability matrix to ensure that all requirements are accounted for and tracked throughout the project lifecycle.
• Collaborate with the development team to translate business requirements into technical specifications, ensuring that the system meets both functional and non-functional requirements.
• Actively participate in system testing to validate that the system meets the business requirements and user expectations.
• Assist with training end-users on the new system, ensuring that they are equipped with the knowledge and skills to use the system effectively.
• Strong understanding of business analysis principles, methodologies, and best practices.
• Excellent written and verbal communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
• Experience documenting complex technical APIs and system integrations.
• Ability to work independently and as part of a cross-functional team, managing multiple priorities and deadlines simultaneously.
• Strong analytical and problem-solving skills, with the ability to identify and address potential risks and challenges proactively.
• Proficiency in using business analysis tools and techniques, such as use case modeling, data modeling, and requirements traceability.
• Familiarity with Agile development methodologies and the ability to adapt to changing project requirements.

• Bachelor's degree in business administration, computer science, or a related field.
• 5+ years of experience in business analysis, preferably in the banking industry with a wealth focus.
• Experience or understanding with these solutions: Salesforce, Oak, Google Big Query.
• Experience in website development is an asset.
• Experience with COTS solutions.