Job Title: Senior Bus Outreach Professional FLSA status: Non-Exempt
Department: Outreach and Health Ministry (OHM)
Reports to: Outreach Services Manager
Coordinates services and provides leadership, supervision, and pastoral support for the OHM Outreach Professionals. Maintains contact with the nighttime communities served by OHM, spending 3-4 nights a week on the Bus.
General Purpose: Delivers services and support for the OHM program in accordance with Night Ministry vision and purpose.
Evidence of excellent interpersonal and organizational skills
Able to work with diverse populations. Must be LGBTQQIA (Lesbian, Gay, Bisexual, Transgender, Queer, Questioning, Intersex, Asexual) competent, and able to work with diverse populations.
Be knowledgeable about Harm Reduction, Trauma-Informed Care and Housing First Approach
Must have basic knowledge of vehicle mechanics and maintenance
Must have clean driving record and proof of insurability
Coordinate, supervise, schedule, and support the outreach professional staff, including on-the-street supervision and support.
Must provide pastoral care from the Health Outreach Bus.
Work closely in and in conjunction with other staff members and volunteers to ensure services are provided on the street and from the Outreach Bus
Volunteer Liaison for individual volunteers and groups. Connect with volunteers and build relationships through orientation and education to advocate for people of the nighttime streets and to encourage community involvement in addressing their needs.
Assist Outreach Services Manager with regular preventative maintenance repair, and cleanliness, safety and good working order of the Outreach buses.
Ensure staff provide services and follow through on all documentation in a timely manner
Act as team leader when in the field to assess safety of team and re-route if needed.
Accurate and timely data entry in external and internal data bases, i.e. Electronic Health Records (EHR) and Efforts to Outcomes (ETO)
Drive the Outreach Bus as scheduled; Be available as a listening ear and resource to people the Bus visits; establish relationships and build rapport in a non-judgmental way; employ motivational interviewing and harm reduction methods to engage visitors in services available; offer referrals for social services
Offer pastoral care, supportive listening, and referrals for social services to visitors to the Bus
Provide education, prevention techniques, testing, and pre- and post-test counseling for HIV/STD diagnosis.
In coordination with the OHM staff, keep up-to-date inventory of supplies organize and accessible in storage areas.
Attend all staff, agency and inter-agency meetings.
Participate in training opportunities as required.
Special projects and duties as assigned.
According to The Night Ministry's policies, this position is expected to carry a cell phone and is eligible for partial reimbursement of monthly cell phone bills.
Supervise the Part Time and On Call Outreach Professionals, including regular bi-weekly supervision, and bi-annual performance evaluations. Approve timesheets and requests for time off within 48 hours of submission.
Recruit, hire, coordinate, and support the outreach program staff and interns. Coordinate their training and supervision, including on-the-street supervision and support.
Essentials skills and experience:
Master's Degree in Divinity from an accredited college, university or seminary.
Three years of ministry experience, or relevant similar experience working with people experiencing homelessness, poverty, or other vulnerable populations.
Valid driver's license, evidence of insurability, able and willing to drive the Outreach Bus.
Either currently have or be willing to obtain CDL Class B driving license within six months of employment.
Physically able to walk and/or stand on the street, in all seasons, for as long as six consecutive hours.
Street smarts; able to work comfortably in all Chicago neighborhoods.
Evidence of excellent interpersonal and pastoral skills.
Nonessential skills and experience:
Reporting to this position: Part Time and On Call Outreach Professionals
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; climb stairs; crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move 50 pounds and drive an automobile and the outreach bus. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may vary at the different locations required in this job. The employee will be exposed to all varieties of Chicago weather, and will be expected to work mainly evening hours.
Compensation: position offers hourly salary with benefits package.
The Night Ministry