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Senior Billing Specialist (Sunnyvale)

Expired Job

Labine & Associates Sunnyvale , CA 94085

Posted 5 months ago

The Senior Billing Specialist is responsible for creating invoices and credit memos, updating customer information in the ERP system and delivering invoices via e-mail, mail and customer portals. The Senior Billing Specialist ensures the accurate and timely order entry and invoicing of royalties, professional services orders, distributor orders, international subsidiary orders, subscription reorders, web services orders and all other specialty billing requests, including credit memos and AR adjustments. The Senior Billing specialist will demonstrate a customer service approach to maintain billing data integrity and customer satisfaction. The Senior Billing Specialist will also have an understanding of professional services revenue recognition and experience reconciling and recording monthly professional services revenue journal entries.

To be successful in this position, the Senior Billing Specialist will have:

  • intermediate to advanced level MS Office skills, including Excel skills(pivot tables, IF statements, vlookups, etc.), Word, PowerPoint and Outlook,
  • 3 to 5 years experience entering orders in an ERP system.
  • A natural curiosity to learn more about business processes and make improvements.
  • Ability to multitask and maintain detailed documentation.
  • Ability and desire to work with cross functional teams, including Operations, Sales and Customer Service to resolve customer requests and provide timely order processing.
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Senior Billing Specialist (Sunnyvale)

Expired Job

Labine & Associates