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This function is responsible for medical and ancillary product premium billing. Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. Educate customers regarding the availability of receiving invoices and remitting payments through online applications.
Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of billing activities.
Positions mainly responsible for more general A / R activities which do not include medical and ancillary premium billing activities can be found in the Accounts Receivable function in the Finance job family. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.
This position is full-time (40 hours/week) Monday
Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies
Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
Educate customers regarding the availability of receiving invoices and remitting payments through online applications
Extensive work experience within own function
Work is frequently completed without established procedures
May act as a resource for others
May coordinate others' activities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High School Diploma / GED (or higher) OR equivalent years of working experience
2+ years of Customer Service experience analyzing and solving customer service problems in an office setting environment OR 2+ years of experience working in billing in creating invoices, applying payments and reconciling accounts
Intermediate experience with Microsoft Excel (filtering, sorting, basic formulas, setup and organization of data)
Ability to work 40 hour work week during core business hours (8:00am
Associate's Degree (or higher)
1+ years of experience working in banking, finance or accounting industry
Experience using Microsoft Access to analyze data
Microsoft Excel experience with using Pivot Table and VLOOKUP
Ability to build relationships and negotiate with customers
Ability to resolve complex billing issues
Ability to interface with client managers, underwriting, case installation groups and sales team members
UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.
You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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