Senior Associate - Product Manager | Digital Payments

JobID: 210485290

Category: Product

JobSchedule: Full time

Posted Date: 2024-05-13T13:54:18+00:00

JobShift:

Base Pay/Salary: Palo Alto,CA $99,750.00-$150,000.00; New York,NY $99,750.00-$150,000.00

Passionate about enhancing customer experiences and simplifying digital payments? We're hiring for a role that allows you to ship products using the latest tech stack and solve complex problems.

The Commerce Payments organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We're transforming customer experiences, simplifying the ways we do business, and driving toward product excellence.

As a Senior Associate Product Manager in the Commerce Payments organization, you will create a new, seamless payment experience for customers across the Chase digital payment and commerce experiences. We're looking for someone who is customer obsessed, has a strong passion to be part of "start-up" efforts in large companies, and a desire to be on the forefront of digital payments and technology. In this role, you will be responsible for the full product development lifecycle, defining and shipping a product end-to-end to 60 million+ customers.

Job responsibilities:

• Partner closely with Technology, Design, and Analytics teams to lead product development efforts

• Define features and communicate requirements to engineering in clearly written documentation

• Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts

• Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready

• Work closely with the analytics team to track metrics and create performance reports

• Manage product backlog, production support, issue & defect resolution and prioritization

• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 3+ years of experience in product management

• Passion for understanding customer needs and demonstrated ability to build digital products

• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution

• Outstanding verbal and written communication

• Proven success in collaborating with cross-functional teams, influencing and driving decisions

• Proven track record of managing risk and controls

• Flexibility to work Eastern Standard Time (EST) hours

Preferred qualifications, capabilities and skills:

• Bachelors or Masters in Business Management, Computer Science or comparable field of study

• Experience in online payments including digital wallets and money movement

• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).