Senior Associate

University Of Massachusetts Medical School Charlestown , MA 02129

Posted 3 months ago



Under the general direction of the Managing Director or designee, the Senior Associate will manage the formation and development of contracts and business agreements between the department and state agencies, in and out of state, for a focused business line.



  • Provide consulting services in assigned business area

  • Manage and monitor activities and outcomes for assigned product line(s)

  • Assist in the negotiation of terms of business agreements

  • Lead in the development of business agreements

  • Perform site visits to clients

  • Participate in the grant and business proposal review processes

  • Review productivity reports and identify areas for improvement

  • Train and supervise Associates (I, II and III) and Staff Assistant(s) and Data Analyst

  • Review and analyze potential revenue projects and business opportunities

  • Design reports to assist in the analysis of project or product line effectiveness

  • Monitor changing federal/national industry indicators

  • Lead in the development of client presentations and proposals

  • Oversee the implementation and the expansion of assigned product line and programs, to ensure timeliness and success

  • Provide support to Program Directors

  • Monitor client satisfaction and assist in the resolution of client issues

  • Manage the development of project budget projections and actual comparisons

  • Lead financial and productivity forecasting and projection to support senior staff

  • Prepare internal budgets

  • Support professional development of Associates, Program Directors and Staff Assistants and Data Analyst

  • Participate in Continuous Quality Improvement (CQI) program

  • Perform other duties as required



  • Master's degree in a business related field, or equivalent experience

  • 7 years of experience in a related field

  • Demonstrated ability to interpret policy and state and federal regulations

  • Project implementation skills and experience in the project management of projects of medium complexity

  • Demonstrated ability to work numerous projects simultaneously and meet deadlines

  • Demonstrate experience in computer-based tools, including spreadsheets, database management, and word processing

  • Knowledge in general accounting and budgeting principles

  • Experience in supervision and demonstrate ability to manage and motivate staff

  • Ability to travel to off-site locations

Additional Information

Additional information for General Summary of Position:

The Senior Associate will lead the Coverage Enhancements and Appeals Program within Health Care Finance Solutions area of Commonwealth Medicine. This position will be responsible for the overall program operations, direct client managment, and business development for revenue maximization projects centered around Medicare and Commercial Appeals. These activities are performed in the HCFS sites of Charlestown, MA and the Shrewsbury, MA. The Senior Associate will be required to frequently engage and manage staff at both locations.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Director Ecommerce


Posted 3 days ago

VIEW JOBS 11/12/2019 12:00:00 AM 2020-02-10T00:00 THE POSITION The Senior Director, eCommerce will join a team of eCommerce experts responsible for delivering innovative solutions to create a best-in-class online shopping experience for consumers with a focus on growing traffic and conversion across the various consumer channels. Reporting to the Chief Technology Officer, you will be a critical enabler to the overall business by providing web analytics reporting, ad-hoc analyses that give insight into visitor behavior across our websites and apps, and continuous improvement of the site experience through A/B testing across all stages of visitor interaction. This role is for you if you are passionate about unlocking insights that will guide the business and create the best possible site experience – everything from tactical site optimizations to strategic input into our product roadmap that is grounded in data evidence and rigorous analyses. To do this successfully, you will have a balance of analytical experience, strong technical capability, and business strategy, while working in constant collaboration and partnership with many parts of the organization, including User Experience, Product Management, Marketing, SEO, Technology and the Business Intelligence teams. ESSENTIAL DUTIES & RESPONSIBILITIES * Web and Customer Experience analytics * Partner with Analytics Team to develop and maintain ongoing reporting (daily, weekly, monthly) on all key site metrics across digital properties * Analyze and provide insight into changes in business performance * Synthesize complex web data, product and category performance and marketing channel data to form actionable insights to accelerate growth. * Perform detailed analysis of online behaviors through web analytics, and utilize this information and best practices to make recommendations for stakeholders to optimize the customer journey * Support the user experience and product management team with data and measurement related to site enhancements * A/B Testing and Data Analysis * Lead Site Optimization initiatives and evangelize "test and learn" mindset throughout * Hands on role of designing, building, and measuring physical tests and partner with Technology for code reviews/releases of A/B tests. * Communicate testing results, learnings and provide recommendations to key stakeholders to continually advance the testing roadmap * Conversion Rate Optimization * Clickstream data analysis for site traffic, channels and KPIs to identify funnel issues/leaks * Partner with stakeholders and UX to develop a roadmap focused on improving conversion and reducing customer friction points in addition to project/feature work * Ensure optimization roadmap aligns with financial P&L reporting for * Leadership * Attend leadership meetings, Monthly Business Review (MBR) meetings, weekly sales and other meetings to showcase, get buy-in, and champion the testing roadmap from the top down * Bring consensus within the teams so all Roadmaps are aligned with the higher-level direction/CX Roadmap * Manage and develop direct report and indirect reports. QUALIFICATIONS * Have a bachelor's degree in Business, Economics, Statistics, Technology or related field or equivalent working experience * 8+ years of experience in eCommerce & customer experience analytics * 6+ years of experience in A/B testing, data analysis, and conversion rate optimization * 4+ years of leadership experience * Have demonstrated expertise in one or more of the following disciplines: Digital Analytics, Site Optimization, AB testing, User Research and also have had exposure to and are interested in growing in the others. * Action oriented, independent, self-starter comfortable working in an unstructured, fast paced environment * Ability to manage multiple, time-sensitive projects and competing priorities simultaneously to drive projects to completion with minimum guidance and high attention to detail * Have hands on experience in managing the testing process and tools such as Optimizely, Maxymiser, Adobe Test & Target, Monetate, etc. * Have hands-on experience with enterprise-level digital analytics tools including IBM coremetrics, Adobe Analytics (Omniture), or Google Analytics 360 * Have hands-on experience with of Tag Management solutions such as Tealium, Adobe DTM, and Google Tag Manager (GTM) * Have an understanding of standard web technologies, such as HTML5, CSS, and Javascript. * Excellent organizational and written/verbal communication skills All the benefits you need for you and your family * Multiple health plan options * Vision & dental plans for you & dependents * Associate discounts in-store and online * Financial benefits including 401(k), stock purchase plans and more * Education assistance for Associate and dependents Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Wal-Mart Charlestown MA

Senior Associate

University Of Massachusetts Medical School