In 2017, Wayfair onboarded over 5,000 new hires and continues to expand in the Boston and Berlin HQs as well as across the US and abroad. Our ability to translate and communicate the internal brand and Wayfair culture as we scale is critical for our success and is a key element in ensuring that we provide a consistently great employee experience across our company.
The Senior Associate, Talent Management will target key areas of opportunity across the employee lifecycle and will play a central role in helping Wayfair build and execute company policies and procedures that bolster engagement and retention. This role will focus on how to distill what makes Wayfair great, communicate that message across a variety of audiences, and use data to find new and innovative ways to provide best in class employee experiences every day.
We are looking for a talented and highly organized individual who is a critical thinker and enjoys solving problems in creative ways. He/she exhibits a collaborative, proactive, can-do attitude and thrives in a dynamic and fun environment. This individual should have strong project and program management skills and the ability to drive multiple projects at a time. With the proven ability to work autonomously while also effectively collaborating in a team environment, this new hire will be a "big picture" thinker while simultaneously able to get into the weeds and communicate this message to a variety of people across multiple job functions and levels.
In this role you will provide internal engagement and communication support for the Wayfair Corporate HQ. It will be your responsibility to develop and manage communication for talent management policy changes, announcements, and all things related to employee experience.
You will also collaborate with key stakeholders across the business to develop and implement policy initiatives to promote a positive employee experience that supports Wayfair's vision and core values. It will be your responsibility to develop analytic frameworks to evaluate engagement through data (e.g., employee engagement surveys, turnover stats, compensation structures, upward feedback) to help improve employee satisfaction, retention and effectiveness. From these findings, you will identify actionable items where Wayfair can make change that will bolster the employee experience and, through benchmarking and trend analysis, you will create action plans and deliver proposals for areas of opportunity.
Partner with teams within Talent Management and across the organization, to ensure all talent-related processes and tools align and support our core values
Synthesize information to work with HR and key stakeholders to develop long-term plans for the Wayfair experience & communication roadmap
Partner with executive and staff to build efficiencies within the team and improve alignment and communication across the organization in an engaging way
Develop business project plans/schedules; break projects into actionable components, and provide data-based recommendations
Own and/or assist with communication design, messaging, and timeline management for internal projects, crafting and publishing a wide variety of materials such as presentations, email messages, web content, newsletters, etc.
Bachelors Degree equivalent experience
Relevant areas of study: Organizational Psychology, Communications, Marketing, English, Business, Human Resource Management, Management Information Systems, Operations & Project Management
3+years of experience in employee or internal communications for a large, fast-paced company
Extraordinary written and presentation skills
Strong executive presence, ability to work confidently with senior leaders and build consensus
Experience working autonomously and taking a data-driven approach to pitching work to stakeholders
Excellent interpersonal skills and ability to create and cultivate productive business partnerships
Culture design and transformation experience a plus
Consulting or project management experience is a plus
Workday experience is a plus