Senior Associate, Social Media Marketing Operations

Capital One Mclean , VA 22107

Posted 2 days ago

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Associate, Social Media Marketing Operations

Role:

TheSocial Media Marketing Operations Senior Associate will be responsible for managing marketing campaign execution for U.S. Card's Social Media channels. Marketing campaign management will include activities such as new campaign launches, test launches, process improvements, and optimization across our active social media channels. The Senior Associate will be the expert in Facebook, Kenshoo and any other relevant platforms and will stay in-tune with all social media platform updates and best practices.

Responsibilities:

  • Monitor Paid Social trends and generate insights to identify opportunities for campaign improvement and optimization

  • Daily management of paid social media campaigns (e.g., Facebook, Instagram) from planning & execution to analysis and reporting

  • Carry out campaign management tasks including; optimization, budget control and forecasting

  • Develop and execute all campaign testing, including; lift studies, creative format, ad copy, audience, and landing page testing

  • Coordinate with several internal teams including Compliance, Customer Experience, Analytics, Data etc.

  • "Self-starter", strong organizational skills, ability to prioritize workloads, and fast learner of new Paid Social technology tools

  • Solid understanding of performance marketing, conversions, and online customer acquisition

Basic Qualifications:

  • High School Diploma, GED or Equivalent Certification or Military Experience

  • At least 1 year of experience in Social Media marketing (e.g., Facebook, Instagram), including experience with planning and implementing successful Paid Social strategies

  • At least 1 year of experience managing multi-million dollar Paid Social campaigns

Preferred Qualifications:

  • Bachelor's Degree

  • Masters in Business Administration

  • At least 3 years of experience in Social Media marketing related experience with high volume and media budgets

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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Capital One Mclean VA

Senior Associate, Social Media Marketing Operations

Capital One