Senior Associate Project Manager, Market Engagement

West Creek 1 (12071), United States of America, Richmond, Virginia

Senior Associate Project Manager, Market Engagement

External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

Our approach involves focusing on innovation and opportunity related to long term well being for our associates, customers, and communities. On the intersection between business and social impact. On disruption and dreaming of a better way. This is the language of changing things for the better.

The Community Impact and Investment team creates impactful community outcomes and positions Capital One as the most strategically bold, innovative, and mission driven financial institution through:

• Fueling strategic community investments (e.g. grants, skills, loans)

• Delivering insights, advice and resources that inform Capital One's products and services

• Activating the capabilities of "impact forward" associates

The Community Impact and Investment team supports Capital One through leading enterprise volunteerism, conducting market research, fostering community relationships, grant making, originating CDFI loans and partnering with and advising LOBs.

The Opportunity and Role:

Community Impact and Investment is kicking off a multi-year transformation to increasingly align business strategy and social impact; launch new, different, and more holistic approaches to investing in our communities; use Capital One's volunteer time and talent in increasingly strategic ways; and use data, analytics, research, and inclusive design to inform more targeted and actionable consulting to our business partners on topics related to a broad view of financial inclusion.

We're seeking a Senior Associate to join our Central VA/Southeast/South Central and West team. This team is charged with deeply understanding challenges and opportunities in these customer geographies and bringing that market intelligence to bear to ensure we are investing in the right programs and with the right partners to advance socioeconomic mobility in the community while maximizing impact for Capital One's reputation and business agenda. This is a team of relationship-first changemakers who build strong external relationships and distill insights, make connections and identify and execute on opportunities for COF to make investments at the nexus of community impact and COF's business strategy.

This role involves up to 50% travel as needed. It also involves attending events before and after normal business hours and overnight trips/conferences.

In this role, you'll be expected to demonstrate proficiency in two key areas:

Gathering Market Intelligence

• You'll conduct research. You'll scan the market to identify, analyze, and vet possible partners across a wide variety of local community organizations including social and nonprofit organizations, activists, influencers, small business leaders, policymakers, CDFIs and other local funding organizations or in-market financial services providers across the North East/Chicago market

• You'll serve as a project manager for internal initiatives to support how Capital One shows up in our local communities relative to how we are investing in local community needs and moving the needle on socioeconomic mobility.

• You will monitor and assess (in partnership with GPAG and Communications teams) emerging local events and engage the appropriate internal stakeholders and working groups accordingly

Transforming Market Intelligence Into Tangible Impact

• You will create presentations and reports to bring your team's local market insights to CII and EA to inform where, how and why to make local market investments that advance Capital One's mission

• You'll partner closely with your market team and your peers on our analytics, associate and program teams to write proposals for new local market investments

• You'll support our Central VA and South Central Market President Network operations by managing meeting routines, creating materials, documenting all decisions and managing risk or governance documentation, and delivering monthly reporting actuals and projections for MPN grantmaking and volunteer efforts.

• You'll oversee and deliver reporting for your regions to monitor Capital One community presence, local sentiment, and the extent to which we are mobilizing Capital One resources (time, talent, dollars) to the place of most compelling community need

We want you if you are:

• Impact-driven. You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.

• Wired for collaboration and connection: You thrive in a matrixed organization because you know that together we can do better. You're obsessed with building and cultivating relationships. You love the chance to share your perspective, to hear the perspectives of others, and to figure out how teams can collaborate.

• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around your own roadblocks and you remove obstacles for your team to stay focused on enterprise goals.

• Intellectually curious, with a strong point of view. You ask why, you explore, you're comfortable with ambiguity, you're hungry to learn and a seeker of new challenges. You use this curiosity to develop and then refine, and refine, and refine your opinions.

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the qualifications to apply for this role.

Basic Qualifications:

• At least 2 years of project management experience working for a for-profit company

• High School Diploma, GED or equivalent certification

Preferred Qualifications:

• Experience in market analysis

• Experience with complex stakeholder management

• Experience in financial services

• Experience in sales or other domains deeply dependent on the quality of relationship management

• Community organizing, nonprofit, or political experience

• Project management certification or demonstrated experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).