American Express Phoenix , AZ 85002
Posted 1 week ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
This position is within the Back Office Financials & Reconciliation team, which provides capabilities to meet the ever-evolving compliance, regulatory and financial accounting needs of the global American Express Travel and Lifestyle Services (TLS) business. This team is part of the broader Global Platforms & Services team (GPX) that builds foundational capabilities through services, data, and automation that power and enhance customer and agent experiences within TLS, and, result in bringing American Express card membership to life.
How will you make an impact in this role?
The Associate
Gather, analyze and align on business requirements with stakeholders
Write user stories and define acceptance criteria
Design, configure and test solutions within the TLS Back Office application, CentralCommand
Partner with the technology team to design and deliver custom software solutions
Minimum Qualifications
Bachelor's degree
3+ years professional experience; preference will be given to candidates with experience in accounting and/or the travel industry (back-office operations specifically)
Experience with business analysis, software solution design, software configuration and user acceptance testing
Excellent written and verbal communication skills
Self-starter who can work independently, has exceptional problem solving and critical thinking skills, strong organizational skills and great attention to detail
Analytical mindset
Flexible and adaptable; comfortable working in an environment of frequent change
Preferred Qualifications
Experience with any of the following would be considered a plus:
Unit4 CentralCommand
Global Distribution Systems (especially Sabre)
SQL
Agile product development methodologies and tools (JIRA, Rally, Mural, etc.)
Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express