Senior Associate Business Systems Analyst
Equinix is one of the fastest growing data center companies, growing connectivity between clients worldwide. That's why we're always looking for creative and forward thinking people who can help us achieve our goal of global interconnection. With 200 data centers in over 24 countries spanning across 5 continents, we are home to the Cloud, supporting over 1000 Cloud and IT services companies that are directly engaged in technological innovation and development. We are passionate about further evolving the specific areas of software development, software and network architecture, network operations and complex cloud and application solutions.
At Equinix, we make the internet work faster, better, and more reliably. We hire talented people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it's our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.
Partners with relevant functional teams and support project teams as they define their global IT requirements and analyze appropriate solutions, helping to manage projects from inception to completion.
Participates in requirements gathering by documenting requirements, process models and functional designs
Participates in process modeling projects by documenting requirements, process models and functional designs, using appropriate business process tools and methodologies
Participates in stakeholder communications preparation and execution, status reporting by preparing materials, facilitating sessions and documenting outcomes
Participates in solution design and documentation, in collaboration with project and business teams
Documents project deliverables in collaboration with BSAs, technical teams and business users
Develops functional designs for enhancements
Applies business and technology skills to deliver designs in line with business expectations
Understands the business problem and technical design, and develops test cases in alignment
Collaborates with senior BSAs and technical team to develop test cases
Manages end-to-end delivery of enhancements
Plans the delivery cycle in line with release goals
Designs optimal systems configurations for enhancements
Triages and troubleshoots first level tickets
Provides training and guidance for recurring training issues
Compiles operational support reporting
Provides support in creating and maintaining materials for SME training
Assists vendor resources with onboarding activities through all Equinix channels: email, laptop, access to systems, workspace, etc.
Conducts analysis on vendor and application options, i.e., Magic Quadrant, as a key input to selection cycles
Assists in building RFP documentation and selection criteria tools
1-3 year's experience in supporting Finance, Procurement or Supply Chain applications
Bachelor's in Information Systems, Engineering or a Business degree related to Supply Chain / Procurement
Experience in implementation of Source to Pay or Supply Chain Applications preferred.
Hands on experience in configuring, testing and implementing Sourcing (S2P) and/or Procurement (P2P) systems in area of Sourcing, Supplier Onboarding, Catalogs, Procurement, Contracts and Payables.
Proven ability to work with cross functional teams in a matrixed organization.
Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits.
Proficiency writing functional requirements specifications and bridging the gap between business and technical groups.
Understand business applications and how they are used by our business users including: processes, enhancement opportunities, interfaces to/from other systems, overall architecture and deployment framework.
Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners.
Strong consulting and solutioning skills
Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.