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KPMG is currently seeking a Senior Associate, Account Operations to join our Market Development organization.
Work in conjunction with account leadership to provide strategic operational management to enable business development and optimize revenue growth through process improvement and standardization
Act as point of contact responsible for tracking overall account operational activities and sharing best practices across the network of Account Operations team members
Review and accept contracts into a client's Vendor Management System (VMS) and onboard and off board resources as needed
Review draft SOWs/Amendments prior to team submitting to the client and liaise with client procurement team to track contracts through execution
Review, analyze, and track relevant relationship metrics to ensure account objectives are met; Evaluate and provide recommendations for improved processes for operational efficiency
Participate in various aspects of business activities that might impact the account operations, including but not limited to supporting e-billing and invoicing, managing onboarding, pipeline, revenue reporting, backlog reporting, and direct client reporting
Minimum of five years of business related experience in one or more areas including Finance, Human Resources, Resource Management, and Marketing or general business operations; preferably from a professional services firm
Bachelor's Degree in Business Administration, Finance, Human Resources, other related field from an accredited college or university
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook
Experience with Microsoft Access, Customer Relationship Databases and Collaboration / SharePoint tools
Excellent communication, interpersonal, organizational, and analytical skills is required
Ability to exercise independent judgment to make day to day decisions without direct supervision
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.