Senior Assistant System Technician (51000816)

DXC Technology Charlotte , NC 28201

Posted 2 months ago

Job Description:

Essential Job Functions

  • Analyzes, logs, tracks and resolves basic routine software/hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications to meet business needs.

  • Performs routine troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning.

  • Upgrades system software and hardware components as required to meet business needs. Uses prescribed protocols and procedures to ensure upgrades are occurring in accordance with established parameters.

  • Installs, tests, upgrades and configures routine system files and services to enhance performance.

  • Utilizes standard corporate tools to record change and problem activities for tracking purposes.

Basic Qualifications

  • High school diploma or G.E.D.

  • Two or more years of experience with computer systems or networking

  • Experience working with computer hardware for installation and upgrades

  • Experience working with software installation/upgrading procedures

  • Experience working with file and system maintenance procedures

Other Qualifications

  • Organization skills to balance and prioritize work

  • Analytical and problem solving skills to troubleshoot systems problems

  • Communication skills for communicating with support personnel, customers, and managers

  • Ability to work independently and as part of a team

Work Environment

  • Office environment

  • May require shift work

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Senior Assistant System Technician (51000816)

DXC Technology