Senior Assistant Manager - Aventura Mall, Aventura, FL

Vineyard Vines Aventura , FL 33180

Posted 10 months ago

Title: Senior Assistant Manager

Department: Retail

Reports To: Area Manager

Drive Profitable Sales Growth:

  • Maximize opportunities, in partnership with Store Manager, to increase top-line sales while continually exploring ways to improve business.

  • Continually coaches and develops Assistant Managers to exceed performance goals to increase profitability.

  • Provides tools and coaching to help crew achieve productivity goals.

  • Sources and supports in-store and company driven events to drive traffic and incremental sales.

  • Coaches Assistant Managers to prioritize business needs to ensure tasking does not interfere with the customer experience.

  • Recognize crew contributions to support motivation and customer engagement.

  • Use Profit & Loss Statements along with Payroll Reports, in partnership with Store Manager, to identify opportunities to drive bottom-line profitability.

  • Trains team to support store compliance with operational standards, expectations and federal law.

  • Communicates any Harbor Drive initiatives to store team.

  • Supports Store Manager to continually evaluate store operations for opportunities to enhance efficiency, productivity and profitability.

  • Coaches Assistant Managers to develops loss prevention awareness among all crew members maintaining efficient merchandise controls.

  • Exercises prudence regarding personal/team expenses and supply management.

Build Better Relationships with our Customers:

  • Inspires their store team to reflect Shep and Ian's vision of "Every Day Should Feel this Good" by identifying coaching opportunities to our values and brand experience words.

  • Coaches Assistant Managers, while Hosting the Party, to ensure their crew is utilizing the WHALE Experience skills to drive sales.

  • Trains and develops store team to build a profitable Hug Book that drives incremental sales. This includes Top 100 Reports, Wish Lists and Clienteling.

  • Partners with fellow managers to develop strategies to grow Customer Capture and Acquisition in the store and community.

  • Continually educates managers, crew and customers regarding product information and brand initiatives.

  • Ensures managers and crew support a positive customer experience through proper practices and procedures.

  • Coaches Assistant Managers to make merchandise moves based on sell-through and customer feedback to drive business. Supports store merchandising to reflect current compass, brand initiatives and local customer needs.

  • Actively coaches team to look for replenishment opportunities through.

  • Audits store cleanliness, folding and visual standards on a regular basis.

Make vineyard vines a Better Place to Work:

  • Assist Store Manager in education and development of Assistant Store Manager, Crew Lead and Crew Members.

  • Regularly sources brand appropriate talent and maintains talent pool to fill open positions in a timely manner in partnership with their Store Manager.

  • Responsible for creating an agenda for management meetings to be reviewed by the Store Manager.

  • Primary point person to address all Human Resource issues in partnership with the Store Manager.

  • Coaches team to maintain a welcoming, fun, engaging, energetic yet professional store environments that adhere to all Human Resource policies and laws.

  • Partners with Store Manager to, creates weekly schedules and supports meeting payroll expectations.

  • Supports management to source and execute crew meetings and team building exercises.

  • Recognizes and rewards crew performance.

  • Builds an environment that fosters open and respectful communication with crew and corporate partners.


  • 2+ years as Assistant Store Manager in similar volume, type business

  • 3+ years total retail experience

  • Strong interpersonal communication and customer service skills

  • Ability to plan, manage time, and make decisions in a fast-paced environment

  • Proven success in staff development and mentorship

  • Commitment to career growth of self and others

  • Team focused, confident, and professional

  • Strong verbal and written skills

  • Ability to perform effective selling techniques to achieve sale and repeat business

  • Ability to work a flexible schedule including holidays, overnights, weekends

  • Belief in leading by example and likewise, exude a leadership as service mentality

  • Excellent organizational skills

  • Accuracy and attention to detail

  • Ability to effectively receive and communicate feedback

  • Passion for the vineyard vines brand

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
MacyS Retail Merchandising Support Early Mornings Flex Aventura Mall

Macy's, Inc.

Posted Yesterday

VIEW JOBS 2/28/2020 12:00:00 AM 2020-05-28T00:00 Looking for a fulfilling and fun job that's integral to the success of one of America's most historic brands? Then join Macy's Retail Sales or Support teams! Join us and immediately become a part of what makes Macy's special. Macy's values you as an individual. We are committed to your personal growth and development as we work together to support an exceptional experience for our customer. Job Overview: The Merchandising Support Associate is responsible for providing a great shopping experience and driving sales and profit through customer service, accurate pricing and signing, and ensuring proper sales floor merchandising as well as accurate merchandise movement throughout the building. Based on the specific role assigned – Merchandising, Pricing, or Signing - operational duties include but are not limited to floor moves, replenishment, inventory; shortage control, stockroom organization, merchandising, set up and removal of signs for promotional events/sales, completing price changing activities, and ringing point of sale transactions. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job descriptions below. Click to learn more about Macy's Retail Support - Signing Associate Click to learn more about Macy's Retail Support - Pricing Associate Click to learn more about Macy's Retail Support - Merchandising Associate Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. In a Flex (Flexible Work Team) position, while you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money – and a generous employee discount - around your personal schedule. On key days or peak shopping times you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year. Essential Functions: * Provide an exceptional customer shopping experience by ensuring that both the store and online customers are always the #1 priority. * Service the customer in a helpful and friendly manner including point of sale transactions, credit and loyalty program enrollment, and helping him/her find what he/she is looking for. * Collaborate with Managers, Leads and Colleagues throughout the store to create a clean, neat and easy to shop store environment; maintain sales floor and fitting room recovery standards to include fitting room stalls, sorting merchandise and ensuring merchandise is worked back to sales floor as soon as time permits. * Support Omni-channel initiatives such as fulfillment of online or Buy Online/Pick Up in Store orders. * Perform all functions in a timely, accurate, and efficient manner and flex between tasks as directed by supervisor. * Participate in the physical inventory process and ensure that shortage prevention initiatives are executed. * Adhere to Asset Protection and inventory control and compliance procedures. * Collaborate with peers to coordinate merchandise support tasks and flex between tasks (merchandising, pricing, signing, fulfillment, replenishment, receiving, reverse logistics, radio frequency scanning, and stockroom maintenance) as needed to ensure completion/execution. * Execute merchandising tasks including placement of merchandise to standards, movement of fixtures and merchandise for seasonal sets, stockroom maintenance, and organization, replenishment to the selling floor, collection and transport of picked fulfillment orders to appropriate processing areas, processing and packing of damages, transfers, return to vendor and mark out of stock merchandise, and other duties as assigned. * Execute signing tasks including organization, maintenance, and accountability of sign shop and sign cart including sign libraries, toppers, headers, and holders, sign set up/removal based on radio frequency hand held tools, conducting random sign audits to ensure correct selling price is reflected on signs, and other duties as assigned. * Execute pricing tasks including marking correct markup/markdown price on merchandise, using correct price change labels, conducting random price audits to ensure correct price is reflected on merchandise, and other duties as assigned. * Assist customers and complete point of sale transactions as needed. * Regular, dependable attendance and punctuality. Qualifications: Education: * No specific educational accomplishments are necessary. * Previous experience in a support role is preferred. Communication Skills: * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter. * Able to work independently and as part of a team. * Must have good time management skills. Physical Demands: * This position requires constant moving and standing. * Must be able to stand for at least two consecutive hours. * Must be able to lift at least 30 lbs. * May occasionally be required to reach, stoop, kneel, crouch, and climb ladders. * May have to reach above eye level. * Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Possess strong merchandising skills. * Possess vision and creativity. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of radio frequency equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Help make life shine brighter. Collaboration, Creativity, Culture. Macy's, Inc. Aventura FL

Senior Assistant Manager - Aventura Mall, Aventura, FL

Vineyard Vines