Senior Assistant Manager - Aventura Mall, Aventura, FL

Vineyard Vines Aventura , FL 33180

Posted 10 months ago

Title: Senior Assistant Manager

Department: Retail

Reports To: Area Manager

Drive Profitable Sales Growth:

  • Maximize opportunities, in partnership with Store Manager, to increase top-line sales while continually exploring ways to improve business.

  • Continually coaches and develops Assistant Managers to exceed performance goals to increase profitability.

  • Provides tools and coaching to help crew achieve productivity goals.

  • Sources and supports in-store and company driven events to drive traffic and incremental sales.

  • Coaches Assistant Managers to prioritize business needs to ensure tasking does not interfere with the customer experience.

  • Recognize crew contributions to support motivation and customer engagement.

  • Use Profit & Loss Statements along with Payroll Reports, in partnership with Store Manager, to identify opportunities to drive bottom-line profitability.

  • Trains team to support store compliance with operational standards, expectations and federal law.

  • Communicates any Harbor Drive initiatives to store team.

  • Supports Store Manager to continually evaluate store operations for opportunities to enhance efficiency, productivity and profitability.

  • Coaches Assistant Managers to develops loss prevention awareness among all crew members maintaining efficient merchandise controls.

  • Exercises prudence regarding personal/team expenses and supply management.

Build Better Relationships with our Customers:

  • Inspires their store team to reflect Shep and Ian's vision of "Every Day Should Feel this Good" by identifying coaching opportunities to our values and brand experience words.

  • Coaches Assistant Managers, while Hosting the Party, to ensure their crew is utilizing the WHALE Experience skills to drive sales.

  • Trains and develops store team to build a profitable Hug Book that drives incremental sales. This includes Top 100 Reports, Wish Lists and Clienteling.

  • Partners with fellow managers to develop strategies to grow Customer Capture and Acquisition in the store and community.

  • Continually educates managers, crew and customers regarding product information and brand initiatives.

  • Ensures managers and crew support a positive customer experience through proper practices and procedures.

  • Coaches Assistant Managers to make merchandise moves based on sell-through and customer feedback to drive business. Supports store merchandising to reflect current compass, brand initiatives and local customer needs.

  • Actively coaches team to look for replenishment opportunities through.

  • Audits store cleanliness, folding and visual standards on a regular basis.

Make vineyard vines a Better Place to Work:

  • Assist Store Manager in education and development of Assistant Store Manager, Crew Lead and Crew Members.

  • Regularly sources brand appropriate talent and maintains talent pool to fill open positions in a timely manner in partnership with their Store Manager.

  • Responsible for creating an agenda for management meetings to be reviewed by the Store Manager.

  • Primary point person to address all Human Resource issues in partnership with the Store Manager.

  • Coaches team to maintain a welcoming, fun, engaging, energetic yet professional store environments that adhere to all Human Resource policies and laws.

  • Partners with Store Manager to, creates weekly schedules and supports meeting payroll expectations.

  • Supports management to source and execute crew meetings and team building exercises.

  • Recognizes and rewards crew performance.

  • Builds an environment that fosters open and respectful communication with crew and corporate partners.

Requirements:

  • 2+ years as Assistant Store Manager in similar volume, type business

  • 3+ years total retail experience

  • Strong interpersonal communication and customer service skills

  • Ability to plan, manage time, and make decisions in a fast-paced environment

  • Proven success in staff development and mentorship

  • Commitment to career growth of self and others

  • Team focused, confident, and professional

  • Strong verbal and written skills

  • Ability to perform effective selling techniques to achieve sale and repeat business

  • Ability to work a flexible schedule including holidays, overnights, weekends

  • Belief in leading by example and likewise, exude a leadership as service mentality

  • Excellent organizational skills

  • Accuracy and attention to detail

  • Ability to effectively receive and communicate feedback

  • Passion for the vineyard vines brand

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Senior Assistant Manager - Aventura Mall, Aventura, FL

Vineyard Vines