Senior AR Specialist

Description

Summary

The Senior Accounts Receivable Specialist's primary purpose is to perform the functions of AR Specialist for key accounts, assist with analytics, projects, training, and work cross-functionally to improve customer relations and company profitability.

Responsibilities:

• Applies bank receipts to the Accounts Receivable ledger timely and accurately.

• Performs collection efforts for past due invoices and deduction disputes.

• Obtains backup for deductions by contacting customers or using websites to pull documentation.

• Communicates with internal and external contacts to resolve disputes, which involves responding timely and utilizing both written and verbal methods.

• Conducts research to validate deductions, obtain approvals as necessary, and determine if there is an accrual to offset the deduction.

• Correlates documentation for invalid deductions for initiating disputes and recovering payments.

• Responsible for keeping outstanding unresolved deductions current with no outstanding unresolved deductions over 120 days old.

• Engage in continuous improvement of systems. Assist in system updates/conversions, identifying configurations, testing, validation, and documentation in relation to AR.

• Assists with onboarding and cross-training of AR Specialists.

• Assists with developing and distributing reports.

• Performs such individual assignments as management may direct.

• Ensure department Standard Operating Procedures are in place for all major processes.

• Create an environment that develops collaboration and that follows Keter Values.

• Establish and maintain effective work relationships with colleagues in the company.

Requirements

Qualifications

• High school diploma or equivalent

• 3 plus years experience with accounts receivable, invoice collection, chargeback resolution, Manufacturing Industry preferred

• Result oriented self-starter.

• Possesses leadership qualities, including the ability to work within a team to help further advance the capabilities of others.

• Strong time management, organizational skills, and ability to multi-task

• Must display attention to detail, problem solving, results orientation, and continuous improvement mindset.

• Ability to utilize a PC, including strong skills in Microsoft Excel (V-lookups, Pivot Tables), Outlook and Word.

• SAP experience preferred.

• Excellent communications skills, both written and verbal.

• Interpersonal skills to work effectively with others.

• Ability to adapt to change and learn new processes.

• Ability to work occasional evenings or weekends with short notice.

INDHP