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Senior AR & Collections Analyst

Expired Job

Ubisoft Entertainment San Francisco , CA 94118

Posted 3 months ago

Ubisoft is composed of over 12,000 talented people located in 28 countries across the globe. With around 85% of its staff devoted to game development, Ubisoft has the 2nd largest in-house creative team in the world.

The company's 27 different creative studios work hand-in-hand each day to deliver rich and innovative gaming experiences that reflect the creativity and diversity of their teams. This cross-studio collaboration model means every team member has the opportunity to participate in challenging projects based on iconic brands including Assassin's Creed, Tom Clancy's Ghost Recon, Tom Clancy's Splinter Cell, Rabbids, Rayman, Watch Dogs, Far Cry, The Crew, Just Dance and more.

With an expansive global distribution network, Ubisoft is also a company that stays in close contact with its local fans.

To learn more, please visit:

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for

employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

Ubisoft, a global leader in the video games and entertainment software industry, is currently seeking a full-time Sr. Accounts Receivable and Collections Specialist for its AR, Credit & Collections team.

The Sr. Accounts Receivable and Collections Specialist will own the AR and Credit related finance operational responsibilities for an assigned account portfolio of Retail customers including:

  • Credit assessment

  • Account set up and maintenance

  • Billing

  • AR collection

  • Deduction Management

  • Dispute research and resolution

  • AR reconciliation

The successful candidate will combine excellent analytical skills with a thorough knowledge of billing and collections. This is a cross-functional role requiring effective collaboration and communication as well as a proactive approach to gathering key data and providing insight to the sales team. This position is based in San Francisco, CA and reports to the Sr. Manager of AR, Credit & Collections.


  • Act as Subject Matter Expert on their assigned portfolio of accounts and respond accurately and efficiently to Management / Sales requests related to their portfolio.

  • Review and summarize customer contracts under management to ensure all revenue elements are being billed, measured and accounted for correctly.

  • Answer invoice-related questions from internal and external customers in a timely manner. Provide customer service regarding collection issues, process, and account adjustments.

  • Monitor and maintain AR aging health by maximizing timely collection of all open/due invoices and proactively resolving any outstanding reconciliation issues.

  • Manage cash application for customers under responsibility. Develop action plans to resolve outstanding balances.

  • Perform cash forecast to monitor collection health and support financial planning.

  • Create and maintain account level dashboards with relevant KPIs and financial metrics to support negotiation with retailers and facilitate business decision.

  • Work cross-functionally with sales, and management to assess credit risk/trends and escalate problem accounts.

  • Validate deductions and chargebacks. Ensure proper documentation is received. Take necessary action to insure deduction issues are resolved timely.

  • Reconcile customer deductions to their credits and request payment on any residual balances. Clean-up unapplied receipts, short paid invoices, and chargebacks.

  • Ensure timely and accurate completion of all month, quarter, and year-end AR related close items.

  • Support internal and external audits and provide detailed transaction level reconciliations when required.

  • Bachelors in Accounting, Finance or related field

  • Minimum 3-5 years of related experience

  • Proven knowledge of billing procedures and collection techniques

  • Ability to work in a high-volume environment and multi-task and prioritize workload

  • Excellent oral and written communication skills, strong interpersonal skills, and excellent customer relation skills

  • Strong quantitative analysis skillset, with the ability to define problems, collect data, establish facts, read, analyze, interpret data and draw conclusions

  • Strong technical skills in excel (pivot tables, VLOOKUP, etc.)


  • Be a self-starter, have a positive attitude, maintain a solution-oriented work ethic.

  • Heavy emphasis on communication and being a team-player.

  • Motivated by new challenges, strive to be consistently learning and improving.

  • Ability to work dynamically with a variety of internal business partners (financial and non-financial personnel both within the US and abroad)

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

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Senior AR & Collections Analyst

Expired Job

Ubisoft Entertainment