Senior Applications Engineer - Retail (Omni Channel)

The Application Management Services Team provides Cloud-based Application, Infrastructure and Platform services to allow the Oracle Retail Global Industries Unit to deliver Cloud offerings for our products within the Retail vertical market. Monday - Friday schedule with on call rotation every 7 weeks

Main Responsibilities

• Install, configure and maintain Retail application environments

• Upgrade and patch application environments and their technology stacks

• Debug issues related to application configuration and technology stacks

• Build and maintain ad hoc productivity and automation scripts

• Triage hardware, operating system and related issues

• Assist development and QA teams in identifying and solving application and performance issues

• Publish and maintain documentation on web pages related to services offered

• Operate independently and as part of a team including remote team members and multiple collaborators

• Participate in rotational support that includes on call support for non-business hours.

• Provide customer support during their implementation cycle and post launch.

• Willing and able to work evenings and weekends on a monthly rotation basis.