Senior Analytics Consultant

The Strategy, Digital & Innovation (SDI) team forges the strategic direction of Wells Fargo, provides and manages our digital foundation and common capabilities, and transforms our business models to meet evolving customer needs and grow the company. The investments we are making will help the company create innovative digital banking experiences and make it easier for customers to achieve their financial goals.

Strategy, Digital & Innovation (SDI) serves three pivotal roles in helping to set the future direction of Wells Fargo.

• Strategy works across the company's business lines and enterprise functions to set the strategic direction and outline prioritized initiatives, delivering an integrated bank at scale for all of the customers we serve - consumers, small and medium-sized businesses, and large institutions.

• Digital unites the vast capabilities embedded in our business lines, and sets the standard for engaging, value-added, and seamless digital-first, omni-channel experiences.

• Innovation, in partnership with Wells Fargo Technology and lines of business, develops and incubates new solutions for existing and emerging customer needs, and leads the effort to transform our business to compete in a digital world.

SDI's efforts will reduce risk, improve the bank's performance, and earn Wells Fargo a competitive advantage.

About this role:

Wells Fargo is seeking a Senior Analytics Consultant as part of the Strategy, Digital & Innovation (SDI) team. This role will design and create analysis and reports leveraged by the Digital and Payments leadership teams to support their respective missions.

In this role, you will:

• Develop and own metric reporting including related analyses to understand the drivers of metrics.

• Enforce and establish best practices related to data quality and governance.

• Develop ad-hoc reporting to address specific business questions or concerns.

• Collaborate with Digital and Payments Product and Strategy teams to understand the drivers of their business and how they can leverage data to drive actions.

• Create effective and accurate reports and dashboards to facilitate broad understanding of business outcomes and drivers.

Required Qualifications:

• 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of SQL and Excel

Desired Qualifications:

• Bachelor's degree in Business Administration, Finance/Economics, Information Systems, or related field.

• Prior experience in digital analytics, data within financial services and ideally understanding of banking products and services, including retail banking and commercial banking

• Proficiency in data analysis tools (SQL, Excel, Python or R.), data visualization tools (Tableau or Power BI), Business process modeling software (Visio), and project management tools (Jira)

• Prior experience conducting workflow analysis, process mapping, and gap analysis to streamline workflows and eliminate redundancies

• Superior problem-solving skills with ability to break down issues, identify root causes, and propose practical solutions

• Ability to articulate complex ideas clearly, write concise reports, and facilitate meetings and workshops

• Strong project management skills with ability to prioritize and manage multiple initiatives simultaneously

• Ability to work collaboratively, build relationships, and foster consensus

• Effective communication with stakeholders - ability to present analysis findings, recommendations, and project updates in clear and compelling formats, tailored to the needs of different audiences

Job Expectations:

• Candidate must be willing to work on site at 401 S. Tryon in Charlotte, NC. No other locations will be considered.

• This role is not eligible for visa sponsorship

Posting End Date:

30 Apr 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.