Senior Analyst, Temp Services (H) Tn28 X3 - Sam's Item Data Management Specialist II

Position Summary...

What you'll do...

Working at Sam's Club means a career without boundaries. There's always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work.

Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you'll quickly find that we're a company that wants you to feel comfortable bringing your whole self to work. A career at Sam's Club is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

What you'll do as a Sam's Club Item Data Management Specialist II:

• Supports and ensures accuracy of Sam's Club item level data by playing a pivotal role in the implementation of Sam's Club's new Item Data Management (IDM) application.

• Completes work assignments and priorities in Sam's Item File Support area by using policies, data, and resources; collaborating with merchants (buyers), managers, co-workers, suppliers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

• Provide guidance and escalation support on Item Data Management processes, tools, and systems (for example, provide assistance to merchants and/or suppliers on how to navigate and use the new Item Data Management (IDM) application as well as how to conduct data enrichment related procedures); responding to formal and informal support requests; communicating with internal and external customers to understand needs; researching issues and identifying solutions; communicating solutions to affected customers; and escalating situations as needed.

Preferred Qualifications:

• Ability to effectively manage priorities

• Sense of urgency accurately communicating issues to leadership.

• Proficiency with Microsoft Office tools - especially MS Excel

• Prior experience in a customer service, customer support role

• Sharp attention to small details

• Ability to function as part of a cohesive team

Who We Are

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, operating almost 600 clubs in the US. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage

• Financial benefits include 401(k), stock purchase and company-paid life insurance

• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The hourly wage range for this position is $23.00-$45.00*

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America