Senior Analyst, Survey Analytics

Brigham And Women's Hospital Somerville , MA 02143

Posted 3 weeks ago

As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step.

Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Position Overview

The Enterprise Analytics department within Partners Data and Analytics Organization (DAO) is seeking a skilled analyst dedicated to the analytics for physician wellbeing survey and relegated initiatives. The Senior Analyst will demonstrate in-depth understanding of survey design, sampling methods and statistical approaches to scoring, testing and analyzing survey data. In addition, this position will have to collect, extract, analyze, interpret, and communicate survey results to Partners leadership and a network of physicians. This initiative is an effort to assess physician burnout systemwide, explore meaningful interventions to improve physician wellbeing, and setup a foundation of sustainable improvement. The Physician Wellbeing Survey and the accompanying initiatives collectively aim to reduce physician burnout and lead to richer patient-physician interactions and more reliable delivery of safe, high quality care. The main focus of this position is to evaluate the 2019 survey results that will assess physicians' levels of burnout, to evaluate the effectiveness of the local interventions for consideration toward expanding those that are most impactful, and to provide actionable insights to develop strategies to improve physician wellbeing.

Principal Duties and Responsibilities

  • Conduct statistical analysis on survey results to generate meaningful insights on physician wellbeing for physicians across the Partners HealthCare network.

  • Provide analytical and reporting support for initiatives related to physician wellbeing leveraging survey data and other internal or external data sources.

  • Produce compelling data visualization to highlight key takeaways and identify opportunities.

  • Conduct literature review and summarize findings to provide supporting empirical evidence related to physician wellbeing and patient care.

  • Perform other duties as assigned.

  • Bachelor's degree required. Master's degree in Public Health, Statistics, Social Science, Health Services Research, Epidemiology, or related fields preferred.

  • At least 3 years of full-time hands-on experience in survey design, research and analytics required, preferably in the area of provider surveys.

  • A combination of education and experience may be substituted for requirements.

Skills Required

  • Experience with survey design, sampling design, survey data collection methods, including the use of incentives to drive response, data preparation, survey data assessment and analytics required.

  • Proficiency in SAS required.

  • Proficiency with web-based survey tools a plus.

  • Proficiency in R, SQL, Python a plus.

  • Proficiency in Tableau or other data visualization software strongly preferred.

  • Advanced knowledge in statistical models such as linear and logistics regressions, ANOVA, multivariate regression, hierarchical modeling, and Bayesian statistics.

  • Ability to collaborate with team members and others throughout the organization.

  • Ability to work with multiple stakeholders with competing priorities.

  • Self-motivated, resourceful, and able to take initiative.

  • Confident working independently.

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Senior Analyst, Survey Analytics

Brigham And Women's Hospital