Senior Analyst, Supplier Contract Management

Position Summary...

What you'll do...

Continuous Improvement: Requires knowledge of:

Process/automation improvement methodologies (for example, Kaizen, Six Sigma); Business processes; Technology and tools. To identify the main processes and timely updates of knowledge articles within an assigned work area. States the major roles involved in business process management.

Applies the concept of continuous improvement to identify opportunities for greater efficiency. Data Management:

Requires knowledge of:

Understanding of user data consumption, data needs, and business implications; Master data, data hierarchies, and connections to transactional data; Business, technical, process, and operational data architecture, standards, definitions, and repositories; Regulatory and ethical requirements and policies around data privacy, security, storage, retention, and documentation. To implement data management solutions and manage metadata environment. Leads changes and revisions to data, data sources and data hierarchies within assigned guidelines.

Queries, reports, and analyzes metadata to ensure consistency across platforms (for example, ensuring that the reason for the termination of an associate updated in the system reflects in all upstream and downstream systems to ensure claims are processed seamlessly). Functional Problem Solving: Requires knowledge of:

Problem-solving methodologies, tools, and applications; Business requirements and insights and the development of solutions; Precedence and use cases for business problems.

Leverages reproductive thinking and idea generation; Barriers to effective problem solving (for example, confirmation bias, mental set, functional fixedness, groupthink, paradigm blindness). To with minimal guidance, use fact-finding techniques and diagnostic tools to identify and break down business problems. Suggests alternative approaches or solutions based on internal and external benchmarking. Communicates horizontally and vertically within an assigned function for further investigation and options for consideration.

Anticipates roadblocks and generates creative workarounds to ensure forward momentum. Shows resilience in face of setbacks. Operational Excellence:

Requires knowledge of: Organizational processes; Operating requirements; Root cause analysis techniques; Department workflows; Standard operating procedures and service standards. To assess situations based on an awareness of the cases and operating issues of related to them.

Explains operational functions and key functional roles of an assigned department or unit. Identifies root causes for cases using standard operating procedure information. Works to resolve cases within service-level agreements, ensuring accountability for all metrics/measures related to volume, quality, accuracy, turn around, and customer satisfaction.

Collaborates with cross-functional teams to integrate operating functions, ensuring seamless operations (for example, resolving integration errors/warnings or reassigning to appropriate teams for resolution). Follows regulatory processes and procedures for the for handling of cases. Seeks and analyzes situations or conditions with potential regulatory implications. PO Management:

Requires knowledge of: Contract types and terminology, including different components of purchase orders; Invoice management; Regulatory environments, including external laws; Tools used for managing and maintaining contracts; Strategic suppliers and existing contracts; Risk management techniques; Compliance and enforcement of terms and conditions. To summarize how purchase order documentation differs from other types of documentation.

Identifies tools commonly used to document purchase orders. Distinguish purchase orders from other types of business processes. Attend training in purchase order documentation techniques.

Project Management:

Requires knowledge of:

Project management tools, techniques, and methodologies; Project tracking tools, dashboards, and reports; Change management.

To develop, prioritize, and coordinate work plans. Reviews project schedules, costs, expenditures, milestones, communications, and documentation. Follows project management methodologies by tracking and monitoring work, holding project teams accountable to timelines, and ensuring adherence to milestones.

Identifies potential risks of projects and develops strategies to mitigate risks, prioritizing and ensuring the resolution of critical issues. Creates communication plans which determine the level, frequency, detail, and distribution of status updates. Minimizes the impact of changes.

Service Excellence:

Requires knowledge of: Relevant knowledge articles; Service process and procedures; Stakeholder Management.

To develop plans to achieve service outcomes. Monitors and reports on the delivery of promised service outcomes. Ensures the proper identification of stakeholder needs and priorities.

Resolves complex problems and responds to unexpected stakeholder requests. Defines processes and practices for managing client expectations and service delivery. Manages opportunities for service innovation and improvement (for example, maintaining the highest level of service-level agreements and accuracy for high-volume case closures). Plans, develops, and implements improvements to the service range to exceed customer expectations.

Uses technology to improve the service range and scope of customized service offerings. Supplier Vetting and Bid Management:

Requires knowledge of:

Procurement policies and practices; Regulatory environments, including external laws and regulations; Tools used for managing and maintaining contracts; Strategic suppliers and existing contracts; Risk management techniques; Compliance and enforcement of terms and conditions; Key supplier performance metrics; Market forces (for example, commodity indices and forums, category innovations and advancements) and global trends that impact supplier performance; Business drivers for individual suppliers, markets, and segments. To identify major initiatives, key issues, and benefits of bid management. Gathers career development information related to bid management.

Describes the general steps in bid management, from bid requirement acceptance to final submission. Cites industry usage of bid management (for example, construction bid management). Understanding Business Context: Requires knowledge of:

Industry and environmental factors; Common business vernacular; Business practices across two or more domains (for example, Product, Finance, Marketing, Sales, Technology, Business Systems, Human Resources) and in-depth knowledge of related practices. To provide recommendations to business stakeholders to solve complex business issues (for example, operational issues, skill gaps, revenue generation models). Demonstrates a deep functional knowledge of the business unit/organization being supported. Translates business requirements into projects, activities, and tasks in alignment with the overall business strategy.

Serves as an interpreter and conduit to connect business needs with tangible solutions and results. Recommends new processes and ways of working in an assigned functional area of work. Vendor Contract Execution:

Requires knowledge of: Contract types and terminology (for example, terms and conditions, payment terms) in standard and non-standard formats; Procurement policies and practices; Regulatory environments, including external laws; Tools used for managing and maintaining contracts; Strategic suppliers and existing contracts; Risk management techniques; Compliance and enforcement of terms and conditions. To extract relevant contracts from contract management tools or other sources for analysis.

Validates contract components against standard templates to identify missing components and highlight the potential risks of missing components for stakeholders. Vendor Management:

Requires knowledge of:

Supplier segmentation, supplier business structures, industries, categories, and commodities; Supplier capacity, delivery capability, geographic coverage, market, and supply situations; Evaluation techniques and methods requiring the use of scoring, weighting, and qualitative and quantitative assessment; Key supplier performance metrics; Market forces (for example, commodity indices and forums, category innovations and advancements) and global trends that impact supplier performance; Business drivers for individual suppliers, markets, and segments. To perform day-to-day business transactions with vendors and responds to simple supplier queries. Identifies, classifies, and segments suppliers and completes supplier assessment against defined criteria.

Tracks and monitors supplier performance against key performance indicators (KPIs) and service-level agreements (SLAs) and creates reports for stakeholders. Escalates complex vendor issues to the appropriate level for resolution. Understands data and identifies the major components of asset and operational costs.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Live our Values:Culture Champion

• Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Live our Values:Servant Leadership

• Is consistently humble, self-aware, honest, and transparent. Embrace Change:Curiosity & Courage

• Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks. Embrace Change:Digital Transformation & Change

• Implements and supports continuous improvements and willingly embraces new digital tools and ways of working. Deliver for the Customer:Customer Focus

• Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans. Deliver for the Customer:Strategic Thinking

• Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Focus on our Associates:Diversity, Equity & Inclusion

• Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs. Focus on our Associates:Collaboration & Influence

• Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work. Focus on our Associates:Talent Management

• Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $50,000.00-$95,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in customer service, project management, business, finance, technology, or related area.

Option 2: 2 years' experience in customer service, project management, business, finance, technology, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

1301 Se 10th St, BENTONVILLE, AR 72712-3148, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between.

As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

Discover NW Arkansas

• Art

Crystal Bridges Museum

Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.

• Culture

Walton Arts Center

Arkansas' premiere center for visual arts and entertainment.

• Education

The Amazeum

An interactive children's museum that's fun for the whole family.

• Commune

Botanical Gardens

42 acres of premiere public garden space.

• Explore

Devil's Den State Park

Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.

• come together

Fayetteville Square

The best of shopping and restaurants, right in the heart of Fayetteville.

All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents

• Financial benefits including 401(k), stock purchase plans, life insurance and more

• Associate discounts in-store and online

• Education assistance for Associate and dependents

• Parental Leave

• Pay during military service

• Paid Time off - to include vacation, sick, parental

• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

• On average, how long does it take to fill out an application?

On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information.

Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

• Can I change my application after submitting?

No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

• How do you protect my personal information?

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

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