Senior Analyst, Strategy & Operations

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief

Senior Analyst, Strategy & Operations

The Commercial Analytics team enables EAB to take a highly data-driven approach to managing the business. Our customers are our peers - from account managers to the CEO - and our objective is to provide them with the insights and analysis that inform their decisions and help guide firm strategy to maximize revenue.

As a Senior Analyst, you will act as a key partner to the sales and account management leadership team by providing visibility into the department's performance. You will perform in-depth analysis to identify opportunities, set strategy, and allocate resources. To be successful, you will need to establish a technical proficiency across common data & analytics platforms, and build a comprehensive understanding of our organization. Ideal candidates for this position will have exceptional critical thinking and communication skills, and must be highly motivated to tackle challenging problems and provide outstanding service.

Our current opportunity is based in Washington, D.C. or Richmond, VA. This position is also posted at the Analyst level; candidates are being considered at both levels for the current opening.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

Primary Responsibilities:

• Forecasting performance in order to set expectations for the executive team

• Analyzing specific business problems, including pricing analysis, ad-hoc analysis, modeling, and forecasting

• Identifying actionable data to align commercial and delivery behavior with business objectives

• Collaborating with commercial leadership to understand pressing business needs and act as a strategic thought partner to address those needs

• Creating models to forecast future performance and model the impact of new initiatives on revenue and service delivery

• Analyzing trends and validating adherence to strategic initiatives and objectives

• Using SQL to transform and clean data for the purpose of downstream analysis

• Creating reports, dashboards, and data visualizations in Tableau and Excel to generate actionable insight

• Setting and maintaining sales and renewal goals based on historical performance data and qualitative feedback

• Delivering in-depth ad hoc analyses to diagnose performance issues and guide strategic initiatives

Basic Qualifications:

• Bachelor's degree, ideally in an analytical/quantitative field (e.g. economics, statistics, business, etc.)

• Minimum 3-4+ years of work experience in an analytical or operational capacity

• Experience using Microsoft Excel and/or SQL to query and analyze business data

• Ability to effectively communicate technical concepts and insights from data

• Excellent interpersonal skills, including the ability to influence others and gain the trust of stakeholders

• Self-starter with proven ability to think creatively and navigate data complexity, stay organized and multi-task in a fast-paced environment

• Strong attention to detail with a desire to solve challenging problems, and to constantly improve technical/analytical skills by learning new methods

Ideal Qualifications

A candidate that possesses 2 or more of the following qualifications could be viewed as a strong fit for this role.

• Experience working with complex and disparate data to produce relevant and consumable reports, dashboards, and/or ad-hoc analyses

• Experience using Tableau or other business intelligence/visualization tools

• Experience with Salesforce or other customer relationship management (CRM) systems

• Strong project management skills

• Experience reporting to/communicating with executives

• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary range for this role is $63,000 - $80,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible

• 20+ days of PTO annually, in addition to paid firm and floating holidays

• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)

• 401(k) retirement savings plan with annual discretionary company matching contribution

• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans

• Employee assistance program with counseling services and resources available to all employees and immediate family

• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation

• Gender affirming care coverage

• Fertility treatment coverage and adoption or surrogacy assistance

• Paid parental leave with phase back to work program for birthing and non-birthing parents

• Access to milk shipping service to support nursing employees during business travel

• Discounted pet health insurance coverage for dog and cat family members

• Company-provided life, AD&D, and disability insurance

• Financial wellness resources and membership in a robust employee discount program

• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.