Senior Analyst, Revenue Business Process Efficiency

JOM Pharmaceutical Services, Inc., a member the Johnson & Johnson Family of Companies, is recruiting for a Senior Analyst, Revenue Business Process Efficiency!

This position will be primarily located in Somerset, New Jersey. Remote work options may be considered on a case-by-case basis and if approved by the Company.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

JOM provides distribution services for all Janssen Brands of products and is responsible for US and international distribution of finished good product including clinical trial distribution and order processing supporting researched & development initiatives.

Johnson & Johnson Deliver Group is part of J&J's global Supply Chain organization supporting operations across all of the J&J Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!

Key Responsibilities:

• Act as Revenue Power User and Business Process Owner for Revenue Reconciliation related processes and functions supporting J&J Innovative Medicine business segment.

• Lead for SOX, Audit, and Training Standards, lead discussions with auditors and all related follow-ups, and serve as Revenue Management liaison to Finance Credit groups to address issues/opportunities and share best practices.

• Accountable to run, validate, troubleshoot, and report out performance against department metrics.

• Develop and deploy Revenue training initiatives, including training delivery.

• Perform root cause analysis on revenue process or systems issues, partner with other business stakeholders as appropriate to resolve issues, and support team with troubleshooting customer complex issues or questions.

• Implement process improvements, applying process excellence tools & technology and internal/external collaboration to drive achievement of department metrics and individual account goals.

• Support Key Performance Indicators, including incoming/outstanding deduction dollars and DSO (Days Sales Outstanding).

• Lead or participate in large-scale projects that improve cash flow, reduce deductions, and streamline manual processes.

• Develop Subject Matter Expertise in all areas of Revenue Reconciliation, including (but not limited to) J&J IM Policies, Process SOPs and WIs, Revenue metrics including financials, SOX requirements, Government Laws & Regulations, J&J Quality Standards, J&J Customers' practices, etc.

• Manage and coach Co-Op or temporary staff with functional responsibilities, acclimating to culture, and maximize their Co-Op opportunities and performance.

• Complete other process and project related activities as assigned.