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Senior Analyst - Operations

Expired Job

Timberland Retail Inc Stratham , NH 03885

Posted 5 months ago

Job Description:

Key Responsibilities:
1.Support service results through strong analytical reviews at a style and customer level.

  • Participate in key account calls by providing robust insight that gives direction to account executives and dealer services reps.

  • Identify trends and develop options for corrective action.

  • Drive seasonal service improvements through consistent evaluation of production timing and factory shipments.

  • Support various requests into root cause / corrective action for supply impacting customer orders.

  • Provide inbound priority direction to Logistics on a weekly basis.

  • Evaluate customer scorecards and provide thoughtful recommendations for continuous improvements.

% of Time Involved: 40%; Relative Importance: 5 - Very High
2.Supply Demand Match support for KGH.

  • Monitor supply through consistent review of purchase orders.

  • Communicate and recommend corrective action based on match performance.

% of Time Involved: 10%; Relative Importance: 4 - High
3.Participate in cross functional reviews with a focus on servicing our customer.

  • Engage in the monthly S&OP cycle.

  • Support Distribution, Quality and Dealer Services through weekly touch base calls to achieve alignment on opportunities and risks.

% of Time Involved: 15%; Relative Importance: 3 - Medium
4.Create reporting techniques to support the growing customer requirements and fulfillment options.

  • Leverage external and internal development opportunities to continuously improve reporting capabilities and techniques.

  • Maintain routine reporting to support management decisions and guidance to various end users.

  • Maintain/monitor/develop KPI's that focus on servicing our customer.

% of Time Involved: 15%; Relative Importance: 3 - Medium
5.Support Sr. Manager of Operations with various projects and reporting needs.

% of Time Involved: 10%; Relative Importance: 3 - Medium
6.Maintain air request process

  • Provide guidance to Sourcing partners on factory delays on near term product.

  • Establish reporting tool to track approved air requests with root cause.

  • Manage air recommendations to Sales Planning and Finance.

% of Time Involved: 5%; Relative Importance: 3 - Medium

Job Requirements:

Years of Related Professional Experience: 5+

Educational/Position Requirements:

  • 5+ years' experience in operating setting, including proven results in planning, service and analysis

  • Bachelor's degree in business or related field preferred or equivalent, relevant experience.


  • Strong analytical and reporting skills

  • Ability to multitask in a fast-paced environment

  • Strong communication skills with the ability to engage at all levels within the organization

  • Proficient in MS Excel, MS PowerPoint and Cognos reporting

  • Able to problem solve utilizing multiple tools and resources

Special Physical and/or Mental


Limited Domestic Travel

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Senior Analyst - Operations

Expired Job

Timberland Retail Inc