Senior Analyst Operations Strategy

Jetblue Airways New York , NY 10007

Posted 3 months ago

Senior Analyst Operations Strategy

JetBlue is looking for a Senior Analyst of Operations Strategy in NYC. The Operations Planning & Analysis team works with the Network Planning/Scheduling team and all of the various operating groups on schedule levers, crew planning levers, manpower planning, etc. with the overarching goal of optimizing the tradeoff between operability & profitability. The ideal candidate has a passion for aviation, a deep understanding of operational reliability and airline schedules, strong problem-solving abilities, and developed quantitative and inter-personal skills. Finally, at JetBlue we take our mission to Inspire Humanity very seriously. As such, we are looking for someone who embodies our five values of Safety, Caring, Integrity, Passion, and Fun.

Essential Responsibilities

  • Determine strategy for JetBlue operational reliability

  • Analyze JetBlue operational performance and assess potential constraints that hinder performance

  • Work with operating groups to determine requirements/buffers that would set them up for reliable performance and analyze (opportunity) cost/trade-offs of those

  • Actively review JetBlue's schedules to ensure agreed criteria are provided and look for opportunities to improve performance

  • Produce and ensure accuracy of monthly reporting for various internal teams; create automated reports and dashboards with operational data

  • Perform ad hoc operability-related projects in support of senior leadership

  • Build relationships with operational partners across the system

  • Support other teams including all operational divisions, Airline Planning and Finance

  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelors' degree in aviation, mathematics, operational research, computer science, engineering or a related field

  • Strong capabilities with database querying (e.g., SQL) and/or high-level programming language(s) (such as Python or Visual Basic)

  • Three (3) years of analytical experience in aviation, finance, management consulting, or a related field

  • Excellent data analysis and problem solving skills

  • Experience communicating with senior leadership

  • Proficiency with Microsoft Excel and PowerPoint

  • Strong written and verbal communication ability

  • Available for occasional overnight travel (10%)

  • Must pass a ten-year background check and pre-employment drug test

  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Four (4) years of work experience in aviation, management consulting, or a related field

  • One (1) year of work experience at an airline in Operations Planning, Network Planning, Revenue Management, or Finance

  • Master's degree in aviation, mathematics, operational research, computer science, engineering or a related field

  • Experience with statistical packages (e.g. R, Stata, SAS)

  • Experience with optimization models, linear and integer programming and or simulation

  • Experience with data visualization tools (e.g. Tableau, Spotfire)

Crewmember Expectations

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Well-groomed and able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Must be an appropriate organizational fit for the JetBlue culturethat is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


  • Computer and other office equipment

Work Environment

  • Normal office environment

Physical Effort

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Senior Analyst Operations Strategy

Jetblue Airways