Responsible for supporting the Innovation team in creating, developing, analyzing, and launching innovation initiatives. Collaborate internally to identify opportunities, understand market & fan trends, and bring initiatives to market. Manage and coach a small team of analysts.
Essential Duties & Responsibilities
PROJECT & PEOPLE MANAGEMENT
Lead & manage ongoing support of innovation projects shepherding these projects through corporate innovation funnel and development process
Lead cross-functional resources in identifying, analyzing, & prioritizing new initiatives for development and launch
Serve as point of contact for leadership & stakeholders including project status updates, bi-weekly team meeting leadership, information sharing, and leadership input collection
Oversight and coaching for day-to-day innovation work, as well as coaching and career development for one innovation analyst
Provide additional coaching (formal and informal) to broader innovation team
Develop tools & systems to determine and measure innovation project success criteria to assist in prioritization and ongoing success tracking
Develop and implement a codified approach to understanding trends that will impact the organization/market/industry in 2+ years, leveraging these trends as input into innovation pipeline
Assess the impact of key innovation programs, summarizing key insights and communicating relevant learnings and recommendations to stakeholders across the organization
Support team in identifying opportunities to support innovation via improved data collection, management, and analytics
Manage 90 workplan for Innovation Core team, on multiple streams of diverse work simultaneously
PROCESS CREATION & CAPABILITY BUILDING
Lead development and codification of corporate innovation process, including defined prioritization metrics and documentation systems
Create and implement processes for identifying, managing, and launching new products or services in support of business strategic priorities.
Develop process for ongoing idea generation and collection ensuring robust documentation and ease of submission and review
Develop tools to spur innovation-thinking and idea development throughout departments in the organization
Requirements Education & Experience Requirements
Bachelor's Degree in business administration, marketing, economics or related major preferred
4-5 years' experience as Innovation/Strategy Manager in Sports, Consulting, Traditional CPG, or other consumer-centric industry
Demonstrated ability to critically assess financial and strategic impact of programs and activities
Experience working in Innovation function or on new-to-the-market innovation preferred
Experience with strategic analysis across both broad and narrow initiatives
Superior cross-functional collaboration across a diverse team of departments and individuals
Demonstrated success identifying and implementing best practices across a wide-range of use cases
Proficiency with Microsoft Excel or other Microsoft Office products is required
Background working with SQL (or other similar database management software) or with data visualization programs is preferred but not required
Familiarity with Tableau, SQL, and other relevant technologies for conducting day-to-day analytics
Reads, speaks, comprehends and communicates English effectively in all communications.
Represents the Cleveland Indians in a positive fashion to all business partners and the general public.
Ability to develop and maintain successful working relationship with members of the Front Office.
Ability to act according to the organizational values and service excellence at all times.
Ability to work with multicultural populations and have a commitment to fairness and equality.
Ability to walk, sit or stand for an entire shift.
Ability to work extended days and hours, including holidays and weekends.
Ability to move throughout all areas and levels of the Ballpark.
Ability to work in a diverse and changing environment.
Occasional physical activity such as lifting and carrying boxes up to 25 lbs.
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