Senior Analyst, Innovation

The Cleveland Indians Cleveland , OH 44114

Posted 2 months ago

Primary Purpose

Responsible for supporting the Innovation team in creating, developing, analyzing, and launching innovation initiatives. Collaborate internally to identify opportunities, understand market & fan trends, and bring initiatives to market. Manage and coach a small team of analysts.

Essential Duties & Responsibilities

PROJECT & PEOPLE MANAGEMENT

  • Lead & manage ongoing support of innovation projects shepherding these projects through corporate innovation funnel and development process

  • Lead cross-functional resources in identifying, analyzing, & prioritizing new initiatives for development and launch

  • Serve as point of contact for leadership & stakeholders including project status updates, bi-weekly team meeting leadership, information sharing, and leadership input collection

  • Oversight and coaching for day-to-day innovation work, as well as coaching and career development for one innovation analyst

  • Provide additional coaching (formal and informal) to broader innovation team

BUSINESS MANAGEMENT

  • Develop tools & systems to determine and measure innovation project success criteria to assist in prioritization and ongoing success tracking

  • Develop and implement a codified approach to understanding trends that will impact the organization/market/industry in 2+ years, leveraging these trends as input into innovation pipeline

  • Assess the impact of key innovation programs, summarizing key insights and communicating relevant learnings and recommendations to stakeholders across the organization

  • Support team in identifying opportunities to support innovation via improved data collection, management, and analytics

  • Manage 90 workplan for Innovation Core team, on multiple streams of diverse work simultaneously

PROCESS CREATION & CAPABILITY BUILDING

  • Lead development and codification of corporate innovation process, including defined prioritization metrics and documentation systems

  • Create and implement processes for identifying, managing, and launching new products or services in support of business strategic priorities.

  • Develop process for ongoing idea generation and collection ensuring robust documentation and ease of submission and review

  • Develop tools to spur innovation-thinking and idea development throughout departments in the organization

Requirements Education & Experience Requirements

  • Bachelor's Degree in business administration, marketing, economics or related major preferred

  • 4-5 years' experience as Innovation/Strategy Manager in Sports, Consulting, Traditional CPG, or other consumer-centric industry

  • Demonstrated ability to critically assess financial and strategic impact of programs and activities

  • Experience working in Innovation function or on new-to-the-market innovation preferred

Job Requirements

  • Experience with strategic analysis across both broad and narrow initiatives

  • Superior cross-functional collaboration across a diverse team of departments and individuals

  • Demonstrated success identifying and implementing best practices across a wide-range of use cases

  • Proficiency with Microsoft Excel or other Microsoft Office products is required

  • Background working with SQL (or other similar database management software) or with data visualization programs is preferred but not required

  • Familiarity with Tableau, SQL, and other relevant technologies for conducting day-to-day analytics

Standard Requirements

  • Reads, speaks, comprehends and communicates English effectively in all communications.

  • Represents the Cleveland Indians in a positive fashion to all business partners and the general public.

  • Ability to develop and maintain successful working relationship with members of the Front Office.

  • Ability to act according to the organizational values and service excellence at all times.

  • Ability to work with multicultural populations and have a commitment to fairness and equality.

  • Ability to walk, sit or stand for an entire shift.

  • Ability to work extended days and hours, including holidays and weekends.

  • Ability to move throughout all areas and levels of the Ballpark.

  • Ability to work in a diverse and changing environment.

  • Occasional physical activity such as lifting and carrying boxes up to 25 lbs.

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Senior Analyst, Innovation

The Cleveland Indians