The ADT Corporation (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people throughout North America. More information is available at www.adt.com.
Conduct senior-level business process analyses, needs assessments, and preliminary cost/benefits analyses in order to align information technology solutions with business delivery initiatives.
Serve as a liaison between the business and IT to provide technical and business solutions that meet user needs.
Under general supervision, formulate and define system scope and objectives through research as well as an understanding of the applicable business systems and industry requirements.
Translate high-level business requirements to functional specifications for IT and manage changes to those specifications.
Negotiate agreements and commitments by facilitating communication between the business unit(s) and IT from initial requirements to final implementation.
Analyze and understand a business operation's strengths and weaknesses to identify opportunities for automating processes and functions.
Possess expert knowledge of the business unit(s) they are supporting, understand IT systems and capabilities, help educate IT on the direction of the business, and has a good understanding of technology trends in order to develop solutions for the business units supported that enhance the competitive edge of the enterprise.
As applicable, may lead small to medium, low-complexity projects.
Create business requirements and other documents in support of projects.
Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses in order to align information technology solutions with business initiatives.
Analyzes and evaluates existing and/or proposed systems.
Lead process configuration design activities.
Collaborates with functional design and assist teams in providing configuration solutions for business requirements.
Provide ad-hoc reporting and analysis.
Provides information, guidance, and assistance to more junior level employees.
Performs other duties as assigned.
Education/Work Experience Required:
Demonstrates extensive knowledge of the principles, concepts and theories in own discipline, and broad knowledge of principles and concepts of other functions.
Has developed extensive business knowledge and keeps current on industry trends.
Able to lead medium to large projects.
Support projects and lead sub-teams in support of projects.
Recognized as a subject matter expert.
Drive for Results
Ethics & Values
ADT LLC is an EEO Employer
Want to learn more about ADT?
Visit us online at www.adt.com
ADT Security Services, Inc