Senior Agile Coach

Cognizant Technology Solutions Charlotte , NC 28201

Posted 3 weeks ago

Position Description:

The Senior Agile Coach coaches, mentors and trains Agility values, principles and ceremonies to promote more Agile Application Delivery and leadership buy-in. The Senior Agile Coach will drive a culture of continuous improvement to deliver valuable technology solutions rapidly, collaboratively and reliably to the organization.

(Include area of the business & how many scrum teams this position will serve)


  • Articulates and helps leaders at all levels of the organization, both business and technology, understand the benefits of working Agile.

  • Demonstrates appreciation of the depths of Agile practices and principles and helps the teams appreciate them.

  • Arms Agile teams with the right knowledge, tools and training so that they become fully functioning, self-sustaining and accountable.

  • Drives organizational change, in addition to Agile best practices and capabilities within the team, enabling the team to adopt and take ownership of their individual roles.

  • Supports team navigate through the rough patches, common roadblocks and pain points (especially early in the adoption process).

  • Nurtures team and leadership through a shift from command-and-control management practices to collaborative, team centric environments.

  • Supports team cohesiveness and enables Scrum Master, Product Owner and other roles to effectively perform their duties.

  • Supports Agile tool adoption and consistent utilization, in partnership with the Tools & Process Engineering team.

  • Ensures consistency across the teams, in collaboration with Transformation Partners and Application Delivery leaders.

  • Escalates issues and drives change to remove impediments from the teams when applicable.

Required Technical Skills

  • Strong understanding of and experience with Agile software development (Scrum and Kanban).

  • Knowledge of the software development life cycle.

  • Experience as a Scrum master.

  • Experience with Rally Software.

  • Experience performing these roles in the insurance/financial services industry, in a multi-national organization highly preferable.

Required People & Leadership Skills

  • Passionate about communication, group dynamics and coaching others.

  • Strong collaboration and influencing skills; Ability to establish and maintain strong relationships.

  • Effectively navigates all levels of the organization to influence the necessary culture shift to help the organization realize its goals.

  • Ability to coach leaders and team members on overcoming organizational impediments.

  • Brings the right questions and challenges people in their thinking.

  • Deploys strong communication and problem-solving skills at all levels of the organization.

  • Exhibits patience and resilience in the absence of clear signs of success and progression.

Education & Experience Level:

  • Bachelor's degree.

  • Certified Scrum Master / Scrum Practitioner highly preferable.

  • Scaled Agile Framework (SAFe) SPC4.6 Certified (or higher).

  • 10+ years technology experience, with at least 5+ years direct experience in Agile Transformation.

  • 4+ years working as an Agile coach.

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Senior Agile Coach

Cognizant Technology Solutions