Senior Admissions Specialist

Overview

The Senior Admissions Specialist plays a pivotal role in leading and guiding the out-of-state recruitment team within the Admissions Office, reporting directly to the Associate Director of Recruitment. This position requires excellent interpersonal and organizational skills as the candidate will work with prospective students, parents, high school counselors, USU departments, and other constituents.

As a leader in recruitment efforts, the successful candidate will be instrumental in recruiting targeted student populations, exploring/identifying potential growth markets, and building relationships with students, faculty, and staff across USU's 30 campuses and nine academic colleges. The candidate must be a self-starter and work well independently and a collaborative team leader, fostering a cohesive team environment while driving recruitment strategies.

This position can be located anywhere in the United States. This position allows for flexibility in the work schedule and can accommodate slight variations to traditional business hours. Occasional evening and weekend work is required. Responsibilities may vary depending on the candidate's work location.

Responsibilities

Team Leadership and Management

• Lead and manage the out-of-state recruitment team, providing direction, support, and motivation to ensure effective team performance and achievement of recruitment goals.

• Develop and implement team strategies and action plans to enhance out-of-state recruitment efforts and address challenges.

• Foster a collaborative team environment by encouraging open communication, team cohesion, and professional development.

• Conduct regular one-on-one meetings to build rapport and trust, monitor team performance, and provide feedback.

• Engage with and support the Recruitment Team, Admissions Office, and Systemwide Recruitment Collaborative to advance the organizational and university mission and vision.

• Facilitate team meetings, training sessions, and professional development opportunities to build team skills and knowledge (e.g., Annual Recruitment Training).

• Participate in professional development opportunities (e.g., trainings, conferences).

• Develop and manage the out-of-state recruitment budget(s), including tracking expenses, approving receipts and transactions, resource allocation, and proposal approvals.

Territory Management

• Create a clear vision, identify growth opportunities, set goals, and track progress for the assigned territory.

• Build relationships with students, parents, high school counselors and administrators, community members, alumni, and other constituents.

• Assist prospective students through the admissions, scholarship, and enrollment process at Utah State University.

• Work with high school counselors and administrators to assist students in their college search.

• Collaborate with members of the USU community, including faculty, staff, and alumni, to develop programs and initiatives for student recruitment.

Recruitment Event Involvement

• Initiate, plan, and facilitate out-of-state territory recruitment events (e.g., district & high School visits, national college fairs (NACAC), national affiliate college fairs, regional college fairs, yield dinners)
• Travel to out-of-state recruitment events, approximately two-three trips each fall (e.g., out-of-state open houses).

Responsibilities Dependent on Work Location:

Recruitment Event Involvement

• Participate in in-state recruitment events (e.g., next step nights, true blue days, counselor conferences, Utah State University Leadership Conference (USULC)).

Student Ambassador Advising

• Participate in the Ambassador Scholarship Program application review and selection process.

• Lead, support, and advise student ambassadors in their responsibilities.

• Plan, facilitate, and attend ambassador events (e.g., ambassador academy, ambassador retreat, cabinet retreat, rookie retreat).

Qualifications

Minimum Qualifications:

• Bachelor's Degree plus two years of related experience OR an equivalent combination of experience and education

• Valid driver's license to perform essential job responsibilities

Preferred Qualifications:

• One year of related experience in university admissions and/or recruitment.

• Familiarity with RecruitCRM, Banner, and other university software systems.

• Strong customer service orientation, experience, and knowledge with the ability to apply those skills in creating positive relationships with others.

• Experience working with various audiences, including prospective students, parents, counselors, alumni, university community members, and other constituents.

• Effective presentation and communication skills, especially in presenting a positive message to groups and one-on-one.

Knowledge, Skills, and Abilities:

• Communicating: Communicates effectively both verbally and in writing.

• Problem-solving: Analyzes information and evaluates results to select the best solution and solve problems.

• Monitoring: Measures the performance of self; makes improvements and takes appropriate corrective action.

• Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.

• Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.

• Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.

• Service Orientation: Actively seeks opportunities to help others.

• Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated.

Required Documents

Along with the online application, please attach:

1.Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV

Document size may not exceed 10 MB.

Advertised Salary

Minimum $48,000; Commensurate with qualifications and experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

Office of Admissions Mission

Our mission is to recruit, admit, and enroll students who are the best fit for Utah State University, maintain the livelihood of the university through programs and services, and achieve annual enrollment goals by keeping the individual student as our focus. We delight in serving as the front door to Utah State University and setting the tone for the unique experience awaiting our future and returning students.

Our goals:

• Provide superior service and knowledgeable staff.

• Help our customers feel welcome and direct their paths in every way.

• Facilitate prospective students' transition through timely and accurate information, personal advising, and Aggie pride.

• Develop and maintain relationships with students, parents, counselors, campus personnel, and the community.

• Secure the integrity of the University by providing equal opportunity and access for students, preserving fair requirements, and making just decisions.

• Encourage campus involvement in recruitment activities and coordinate the overall enrollment strategies for new students.

• Educate our audiences regarding the University's mission and the benefits of an Aggie experience.

• Support and strengthen all efforts to promote and market Utah State University.

• Adhere to and carry the goals of University leadership.

• Keep the best interests, learning, and development of our students central to all we do.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

About the Region

U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU's main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute's 2022 ranking for best-performing small cities in the nation.

• updated 04/2024

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

• updated 09/2023