Job Description :
This position is responsible for maintaining the workflow within the internal mail unit. This includes overseeing mail code updates, assisting customers with proper addressing and packaging, upkeep of equipment, and keeping supervisor informed of concerns and problems. Provides backup support to all Admins Operations Units including transportation. Will provide backup support by driving box trucks within the city and North Shore.
The incumbent is also the Tracking System Administrator for Admin Services and Corporate Inventory. Responsible for the maintenance of the tracking system software and hardware, resolving issues, overseeing training and timely password changes, reports, and vendor liaison.
1.Identify and follow specific processes and procedures to maximize efficiency and accuracy of the services being provided. These may include several of the following depending on position: reporting facility problems, answer phones and greet visitors, processing calls to the corporation's centralized public switchboard, dispatch fleet vehicles for business travel, order supplies, maintain a system of providing centralized scheduling for corporate conference rooms and special meetings in multiple company geographic locations, and other activities in support of company operations.
2.Depending on level, may provide guidance and direction to divisional staff performing a variety of corporate supporting activities. These include: Transportation, Receiving & Shipping, Internal Mail Processing, Express Package Shipping and Inventory Fulfillment and Receiving. Also may function as back up for providing these services in absence of other staff.
3.May be accountable to process submitted employee directory changes using the corporation's Human Resources application. These changes feed other corporate directories and employee access security and electronic mail directories
High School Diploma or GED
5-10 years of related, progressive experience
Valid Drivers License
Depending on Level; PA Driver's License
Experience with driving a box truck
Knowledge, Skills and Abilities
Strong written and oral communication skills.
Strong relationship building skills.
Client focused with strong business acumen.
Self-starter with the ability to work under pressure independently and as part of a team.
Ability to think strategically and act proactively to create strong trust and confidence with business units.
Strong innovative problem-solving capabilities.
SCOPE OF RESPONSIBILITY
Does this role supervise/manage other employees? No
Is Travel Required? No, but local travel may be required
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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