Senior Administrative Assistant, Insights & Analytics, Marketing & Brand Management - SSC - Seattle,Wa

Starbucks Seattle , WA 98113

Posted 1 week ago

Administrative assistant sr, Global Customer Analytics, Digital Optimization

Now Brewing senior assistant! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by providing advanced, dedicated administrative support of a confidential and complex nature to one or more executives. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction. Models and acts in accordance with Starbucks guiding principles.

As an administrative assistant sr, you will

  • Support the executive and the department by representing the office of the executive with high customer service, interpersonal savvy and efficiency.

  • Provide leadership influence and support to leaders, partners and admin support team to continuously improve productivity, communications and morale. Works as a team member with other assistants to ensure consistency of operations and alignment with company goals and strategies.

  • Perform general administrative activities including screening and directing incoming phone calls, composing and typing general correspondence including emails and prioritizing, distributing and acting on mail

  • Serve as a point of contact for the business unit or department. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors

  • May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities

  • Direct and execute complex administrative projects including coordinating, tracking or analyzing budgets; researching information to respond to questions; updating databases and organizational charts; creating monthly reports or analyses; organizing large volumes of materials. May research background material and collect data for reports, meetings, events and correspondence

  • Utilize advanced technical skills to create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout

  • Work with facilities department in planning and organizing team space maintenance and facilities moves

  • Provide support and resources to department hiring managers for new partner setup and immersion

  • activities

  • Organize and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes

  • Initiate special projects and process improvements based upon observations of department needs. Ensures that the projects achieve the expected results within the specified timeframe and on budget. May direct the work of others Schedule executive domestic and international travel in compliance with existing policies and procedures. Proactively addresses all aspects of executive's travel such as currency, weather, culture and locale to ensure executive's effective use of time and resources to promote productivity

  • Actively engages with executive's direct report team to ensure alignment of priorities and open communication paths. May attend direct report team meetings as requested

  • Serve as a peer leader to administrative team within function

  • Advise department in the use of the business unit or department's products and services. Takes initiative to provide training and coaching when appropriate

  • Advise department in awareness of and compliance with company policies and procedures. Takes initiative to provide training and coaching when appropriate

  • Support executive, department and administrative team in coffee education as a part of Starbucks core business

We'd love to hear from people with:

  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

  • Demonstrates confidence, composure and professionalism

  • Advanced problem-solving skills

  • Ability to effectively manage multiple projects, meet deadlines and reprioritize as needed; follows through on commitments

  • Ability to communicate clearly and concisely, both orally and in writing, with attention to detail

  • Ability to interact and communicate effectively at multiple levels of the organization

  • Ability to work independently, as part of a team and as a peer leader

  • Aptitude for identifying potential for process improvements and leading change process

  • Ability to deliver consistently high quality and professional customer service to both internal and external customers

  • Advanced proficiency in Microsoft Office Suite

  • Ability to handle confidential and sensitive information

  • Ability to exercise sound judgment and independent decision making

  • Demonstrates an aptitude for understanding the business, function and company priorities

  • Knowledge of general office administration, procedures and equipment

  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

  • Ability to perform successfully in a fast paced, dynamic environment

  • 7-9 yrs Progressive administrative experience

  • 7-9 yrs Providing support to executive level management - or equivalent

  • 7-9 yrs Project management

  • 7-9 yrs Fast-paced environment

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans and individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.


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Senior Administrative Assistant, Insights & Analytics, Marketing & Brand Management - SSC - Seattle,Wa

Starbucks