Senior Accounts Receivable Manager

GFL Environmental is looking for a Senior Manager, Accounts Receivable (AR) to join our team out of our Southfield, Michigan office! The Senior Manager, Accounts Receivable (AR), will play a crucial role in enhancing cash and billing processes. Their primary responsibilities involve overseeing the Cash Application and Billing departments, leading regular cadence, strategizing process improvements, and fostering exceptional relationships with both internal and external customers. The ideal candidate possesses strong leadership skills, a strategic mindset, and a proven track record of driving excellence in cash application and billing.

Furthermore, the Senior Manager oversees Billing Operations, including sales adjustments, while adhering to corporate policies and procedures. They ensure timely and accurate processes, consistent results, and positive employee-employer relations. Maintaining the integrity of internal controls within the department and ensuring compliance with regulatory requirements are also key aspects of this role.

Key Responsibilities:

• Foster collaboration with locations across the US

• Assist in reviewing and resolving problem accounts

• Provide training or schedule site meetings as needed

• Ensure a strong customer service focus and responsiveness to inquiries

• Serve as an escalation point for managers and provide additional support when necessary

• Collaborate with the cash receipts team on research related to cash application or adjustments

• Ensure all functions adhere to robust internal control with regular follow-up meetings

• Work closely with IT to ensure the operating system supporting cash application and billing functions are running optimally

• Oversee billing management to ensure accuracy and timely submission and delivery of customer invoices

• Understanding the requirements for both Commercial and Residential invoices

• Manage the Accounts Receivable (A/R) team to process cash receipts promptly and accurately

• Provide reporting for company trends related to volume growth, invoice delivery methods, etc.

• Act as the Business/Process Owner for the Lockbox (Customer Payments) and Online Customer Payment Portal

• This role includes managing office operations at the local location, including supplies and maintenance

• Update, maintain and monitor key performance indicators (KPIs) and metrics to track performance

• Ensure timely responses for all internal and external audit requirements

• Prepare presentations for monthly, quarterly, and annual reviews with executive management and general managers

• Undertake other projects and responsibilities as required by management (Mergers & Acquisition)

• Monitor the escheatment process as it pertains to AR

• Oversee the AR Reconciliation team and provide strategy on how to reduce credit balances on accounts

• Assist business operations while ensuring efficient and internal control-compliant procedures

• Develop policies and procedures for managing the transition of acquired companies and their accounting processes

Knowledge, Skills, Abilities and Competencies:

• Bachelor's degree in business, Accounting, or another related field

• 7 years' experience in accounting, or business capacity

• 3+ years' management experience including larger teams of 5 or more individuals

• Billing and Cash Management experience preferred

• Demonstrate ability to effectively communicate with others verbally and in writing

• Highly organized individual with the ability to research and resolve issues

• Ability to meet deadlines in a fast-paced working environment

• Ability to juggle conflicting priorities and manage workload among team members

• Demonstrate ability to motivate and lead a diverse work group

• Strong strategic thinking skills, including the ability to integrate information from many sources and develop a corporate level perspective and recommendation

• Strong project-management skills to lead cross-functional teams and influence others to achieve goals

• Ability to understand workflow processes, analyze relevant data to identify process improvements and provide recommendations to management

• Strong accounting system design skills to identify areas where re-engineering and automation are critical and implement related initiatives

• Excellent verbal and written communications skills with all levels in the organization

• Strong leadership skills, including the ability to provide direction to employees, motivate team members and manage work processes in a fast-paced and changing environment

• Ability to work under pressure to meet strict deadlines with minimal on-site executive supervision

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com