Senior Account Manager

Zayo Group Denver , CO 80208

Posted 2 months ago

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The Senior Account Manager will support accounts in need of and in support of wireless infrastructure. The successful candidate will develop customer relationships and drive sales of Connectivity, Colocation and infrastructure services to prospects and customers in the developing 5G ecosystem. The position is responsible to achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. A demonstrated ability to succeed in an autonomous environment is key to this role. The ideal candidate has a strong understanding of wireless connectivity to macro towers, small cell and backbone networks with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Responsibilities:

  • Generate sales revenue by actively promoting Zayo products and services to targeted account patches.

  • Present proposals and manage customers through the sales process.

  • Attain high Net Promoter Score results based on excellent customer support in the sales process

  • Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts

  • Apply knowledge of customers, industry, and services to achieve revenue objectives

  • Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts

  • Manage high volume of work while maintaining a high degree of responsiveness

  • Track, analyze and report on sales performance and activities in Salesforce and other reporting tools

  • Provide accurate and timely forecasts of sales opportunities.

  • Develop and maintain records of customer activity for reporting of sales and forecasts.

  • Provide accurate and timely information to management.

  • Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.

  • Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

  • The Account Director will support accounts in need of and in support of wireless infrastructure.

  • The successful candidate will develop customer relationships and drive sales of Connectivity, Colocation and infrastructure services to prospects and customers in the developing 5G ecosystem.

Qualifications:

  • The position is responsible to achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts.

  • Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling.

  • A demonstrated ability to succeed in an autonomous environment is key to this role.

  • The ideal candidate has a strong understanding of wireless connectivity to macro towers, small cell and backbone networks with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Rewards

  • Competitive compensation

  • Base salary range: $63,100-$117,900

  • Sales Incentive Plan - full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan

  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

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