Senior Account Manager, WM Advisory

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Sr Account Manager, Wealth Management Advisory

The partner assists Wealth Management Trust Advisors with client requests, meetings, and assisting with preparation for client presentations. Responsible for coordinating account administration of complex fiduciary, investment management, estate settlement, and/or custody accounts. This partner establishes and maintains the account, responds to client inquiries, produces action plans and reports, and oversees transaction processing in coordination with the Client Support Services Team.

Develops and maintains working knowledge of governing documents and account agreements.

Receives service requests from clients and partners, and communicates to service partners; obtains appropriate information from partners and clients to facilitate service changes or transactions.

Oversees development of appropriate action plans for client servicing events and ensures execution and follow-up; communicates with clients regularly to inform them of account set-up or status, document requests, or other information.

Assists Trust Advisors in all account acceptance and closing processes; analyzing and drafting discretionary distribution and other discretionary acts procedures, compliance management and annual account review process; ensures appropriate documentation is collected and imaged; ensures systems information is up-to-date; ensures accurate set-up and review of funding and account fees.

Manage accounts in accordance with fundamental fiduciary duties and responsibilities, considering legal requirements, terms of the documents, NT policies & procedures, assessment of fiduciary and business risk, client needs and Trust & Advisory resources. Successfully initiate or execute directed account and client activity as requested within appropriate time frames.

Coordinate with NCSS and other support areas all account set-ups, fees, distributions, and ongoing account activity. Assist Trust Advisors and Portfolio Managers in monitoring account transactions and overdrafts in accordance with fiduciary policy guidelines. Identify and promote internal process improvements.

Exhibit appropriate account management. Monitor daily overdraft reports and cash balances and work with trust or client advisor and investment partners to prevent overdrafts.

Respond to all Account Review Exceptions reports on a timely basis. Address and inform all risk, compliance, and ethical issues in a prompt manner to Management. Practice comprehensive file management, as prescribed by Wealth Management U.S. Administrative Procedures and Guidelines, ensuring all documentation relative to administration is appropriately imaged and archived and that all relevant system records are maintained.

Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools.

Able to serve as a key subject-matter expert and mentor to other more junior-level partners.

Delivers a work product that requires less revision, while facilitating discussions and reach decisions.

Qualifications

• A College or University degree and/or relevant proven work experience is preferred

• 5-7 years' experience in financial servicing or related experience/credentials preferred

• Excellent oral and written communication skills are required

• In-depth Functional / Industry Knowledge of Trust, Estate, and Advisory services and products, usually acquired through related work experience, is required

• Knowledge of internal bank trust functions is required

• Analytical, problem solving, and organizational skills are required

• Highly flexible and adaptable to change

• Technical skills / systems knowledge (e.g. Excel, Word, PowerPoint, Partner Workstation/Sales Force,) is required

In office

This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.

201 South Lake Avenue, Pasadena, CA 91101

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Salary Range:

$85,330 - $115,230

Salary range is an estimate of base pay. Northern Trust provides a comprehensive benefits package, including retirement and pension plan contributions, health and welfare benefits, paid time off, parental and caregiver leave, life insurance, and other wellbeing benefits.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.