Senior Account Manager Property And Casualty

• Competitive Pay
• Health and Welfare Programs Including Medical, Dental, and Vision Insurance
• Retirement and Income Protection Programs, including a 401k plan
• Work/Life Balance Including PTO, Holidays and Remote work opportunities
• Career Advancement Opportunities

What you will be doing:

• Service clients on a book of assigned business in accordance with service and quality management standards and procedures
• Promote ongoing client loyalty
• Retain, in conjunction with the Producer and/or Account Executive, all assigned accounts
• Input and maintain client policy information in the agency management system (AMS) accurately and in accordance with standards and procedures
• Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COI’s required by the client
• Assist in preparation of, and presentation of, Claim Review as required by Client Service Plan
• Coordinate with assigned Client Analyst all endorsements as requested by the client
• Respond to clients’ ongoing service needs in accordance with service standards
• Negotiate all surety and fidelity bonds as required by client
• Communicate client needs to all other departments including accounting, claims, reporting, or others as required
• Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients
• Keep producer and account executive informed on any important activity of their clients

Experience you will need:

• College degree preferred, but high school diploma or equivalency required
• Professional Designation is a plus
• Must have good communication skills, both verbal and written
• Good listening skills and attention to detail are required
• Must have excellent problem solving
• Should have at least 5 years of insurance experience with good understanding of multi-line commercial insurance contract and coverages
• Should possess some understanding of negotiation process and have ability to handle multiple priorities
• Property Casualty Agent’s License required