Ministry Brands Holdings, Llc. Chandler , AZ 85249
Posted 2 weeks ago
Ministry Brands is looking for a Senior Account Manager to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
What you'll do
Develop strong relationships in your assigned clients
Operate as the lead point of contact for all matters specific to your clients
Own and drive revenue increased product and payment utilization in your assigned clients
Learn and demonstrate a fundamental understanding of our services and technology platform and be able to articulate the advantages over competitors clearly
Serve as the lead point of contact for all customer account management matters
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and identify areas of improvement
Forecast and track key account metrics
Meet or exceed monthly, quarterly, and annual goals set by management
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
Who you are
5+ years' work experience as an Account Manager or similar function
Senior Account Manager or relevant role in the technology industry
BA/BS degree in Business Administration, Sales or relevant field, or equivalent experience
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Attention to detail with excellent organization skills
An aggressive, competitive and committed attitude
Experience selling in the tech industry
Great people skills; ability to quickly understand your audience and tailor the right message to them
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options
Flexible paid time off
Paid parental leave
Mental health support
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Ministry Brands Holdings, Llc.