Senior Account Executive Employee Experience Advisory Services
About Employee Experience:
How do you manage transformation in an era of constant, disruptive change? We believe that for transitions to be successful, we must reach the hearts and minds of employees to bring them along the journey, with an equal mix of art and science. The science consists of the processes, tools and behavior analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture shaping expertise that accelerates and amplifies that journey and makes it stick. Together, they create a compelling experience that shifts mindsets and behaviors to drive long-term impact.
Our work shapes three critical elements of the employee experience:
Culture: Activating new ways of working to support the organization's core purpose
Change: Leading the organization through the upheaval and uncertainty of transformation
Communications: Engaging and connecting employees in a modern, employee-centric way
Our Employee Experience specialists are part of Edelman's national U.S. practice and represent a diverse set of backgrounds and expertise. We partner seamlessly with the broader Edelman network and have dedicated specialists in our data analytics and digital teams. Our combined strength means we can serve the widest variety of client needs. The commonality we all share is our passion to innovate the Employee Experience.
Joining Employee Experience means being a member of a team with an engaging and familial atmosphere and a flexible work environment!
About the Opportunity:
The key areas of responsibility are:
Direct communication and coordination with key clients, including independent client check-ins and account management, and overseeing day-to-day editorial work programs
Robust ownership of client content deliverables and channel strategies, e.g. writing intranet articles, weekly newsletters, and social posts, as well as partnering to develop digital signage and other creative collateral
Drafting and/or contributing to major client deliverables, including communications research, communications strategies and plans, new business pitches, measurement reports, and more
Supporting senior colleagues in strategic recommendations, as well as the delivery and tactical management of consulting assignments
Coaching more junior colleagues; delegating work as necessary and leading task management and staffing responsibilities across various accounts
A bachelor's degree in journalism, English, organizational development, human resources, industrial psychology, communications, business administration or a related discipline from an accredited college or university
Intricate level of understanding of the account(s), the clients' businesses, products, markets, personnel, etc.
Demonstration of superior writing, editing and presentation-development skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication methodology application)