Selling Manager, Rosemont - Polo Factory Store - 5565741

Ralph Lauren Rosemont , IL 60018

Posted 2 months ago

Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. We invite passionate and highly motivated individuals to join our team at our Rosemont Outlet Location. Exciting opportunities are available.CLICK THE FOLLOWING LINK TO APPLY NOW: https://ralphlauren.hirevue.com/signup/xRHYZaJujvzKX35ryEKLHS/ Ralph Lauren uses the latest technology to help initiate our recruitment process. The first step in our process is a digital interview. A digital interview is an interview conducted using your computers webcam or your mobile device answering pre-set interview questions. Your interview will be reviewed by a recruiter or hiring manager, so please treat it just as you would an in-person interview.Please follow the link above in order to complete your application and digital interview. Please DO NOT click the Apply Now button. Keep in mind that by following this, in addition to following the prompted instructions, you should also upload your resume even if you have already done so here.#LI-LM2

Responsibilities:
The Ralph Lauren Experience

  • Be Inclusive: Welcome customers like honored guests in your home

  • Be Flexible: Adapt service approach and be accessible to every customer

  • Be a Brand Ambassador: Demonstrate passion and knowledge of the product

  • Be a Driver: Convert shoppers into lifelong Ralph Lauren customers

  • Be Proactive: Feel empowered to make the experience perfect
    Maintaining Brand Standards

  • Ensures maintenance of product presentation to brand standards at the baseline expectation

  • Responsible for pricing execution, signage and ensuring promotion & markdown compliance

  • Maintains quality service by establishing and enforcing organization brand standards
    Talent Management

  • Asks for and applies feedback to improve performance

  • Provides feedback, coaching and guidance to develop Sales Associates

  • Instructs staff on how to handle difficult and complicated transactions

  • Training, developing and leading Sales Associates

  • Promotes motivation and direction to meet sales goals

  • Supports Associate orientation
    Business Objectives

  • Greet, assist and respond to customer inquiries and complaints

  • Product selling and service expert in the store to drive sales

  • Anticipates obstacles and takes action to get efforts back on track

  • Ensures opening/ closing task completion

  • Helps customers by providing product knowledge, answering questions, obtaining merchandise requested, completing payment transactions and preparing merchandise for delivery
    Behaviors:CREATE
    Take Initiative

  • Seek and identify internal and external opportunities that benefit the business

  • Be open-minded

  • Collaborate to identify new ways of looking at issues
    Navigate Organization

  • Gather information needed to overcome obstacles

  • Adapt enthusiastically to change

  • Make sound and timely decisions
    ENGAGE
    Learn Continuously

  • Demonstrate consistency between your words and actions

  • Stand up for what you believe is right

  • Be humble, admit when youve made a mistake, and strive to learn and improve
    Build Relationships

  • Develop open and honest relationships with others

  • Relate to other in an accepting and respectful manner

  • Take interest in the needs of others
    Promote Teamwork

  • Be a good team player

  • Involve others in decision and plans

  • Collaborate and discourage any me vs. you mentality
    Develop People

  • Successfully onboard new and existing talent

  • Support ongoing development of your team

  • Provide feedback to others
    DELIVER
    Provide Solutions

  • Actively listen to meet the needs of others

  • Think about the impact your decisions have on others

  • Look for ways to improve your performance
    Get Results

  • Juggle priorities effectively

  • Resolve issues quickly

  • Get support to complete tasks when you need it

Experience:

  • Two to three years retail experience
    Education:

  • High school graduate/equivalent; Bachelors/Associates degree preferred
    Physical Requirements:

  • Ability to communicate with customers and store personnel

  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office

  • Ability to operate the register

  • Ability to stand, move and walk for multiple hours

  • Lift up to 30 pounds and moderate climbing required
    Availability:

  • Ability to work a flexible schedule to meet the needs of the business, which will require day/evening, weekend and may include overnight shifts

Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.


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VIEW JOBS 9/25/2018 12:00:00 AM 2018-12-24T00:00 Ralph Lauren is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. We invite passionate and highly motivated individuals to join our team at our Rosemont Outlet Location. Exciting opportunities are available.CLICK THE FOLLOWING LINK TO APPLY NOW: https://ralphlauren.hirevue.com/signup/5tumSrzQGgvGGnfFmBhwCd/ Ralph Lauren uses the latest technology to help initiate our recruitment process. The first step in our process is a digital interview. A digital interview is an interview conducted using your computer’s webcam or your mobile device answering pre-set interview questions. Your interview will be reviewed by a recruiter or hiring manager, so please treat it just as you would an in-person interview.Please follow the link above in order to complete your application and digital interview. Please DO NOT click the “Apply Now” button. Keep in mind that by following this, in addition to following the prompted instructions, you should also upload your resume even if you have already done so here.#LI-LM2 Purpose and Scope: The Sales Professional is responsible for Increased Productivity and Customer Service. Responsibilities:Maximizes personal sales at all opportunities and provides a friendly and welcoming environment. Communicates effectively with customers to determine needs. Demonstrates ways to increase personal and store productivity. Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations. Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service. Ensures ease of customer shopping experience through visual presentation and overall store maintenance. Actively participates in all merchandising activities including, but not limited to: daily stock maintenance, product transfers, folding, and floor changeovers. Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile. Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures. Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy. Job Requirements: Minimum 2 years sales experience or equivalent in a luxury retail environment preferred. Excellent interpersonal, English communication - verbal and written and time management/project skills. Strong planning and organizational skills with a sense of priority for deadlines and attention to detail. Ability to recognize and react to changing work demands. Comfortable and confident in making effective autonomous (and group) decisions in a timely manner. Goal oriented: ability to stay focused on creating winning results. Dedicated to high levels of Customer Service and Sales Productivity. Ability to establish and maintain positive working relationships with management, customers and co-workers. Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount. Ralph Lauren Rosemont IL

Selling Manager, Rosemont - Polo Factory Store - 5565741

Ralph Lauren