Selling Associate-Independence

L Brands Wilmington , NC 28412

Posted 3 weeks ago

Description

The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

When assigned to the sales floor:

  • Drives store sales and growth by personally selling to customers

  • Proactively engages with customers, reads cues and responds effectively

  • Provides customers with the perfect bra fit by asking effective questions

  • Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale

  • Reinforces customer buying decisions at checkout and encourages purchase of additional items

  • Recovers cash wrap selling zone and "go-backs"

  • Builds customer loyalty by opening Victoria's Secret Angel Cards (US only) and through customer email and phone capture

  • When assigned to processing and replenishment:

  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards

  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

  • When assigned to floorset activity:

  • Executes floorset proficiently

  • Understands and adheres to brand standards

  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria's Secret are responsible for:

  • Driving top line store sales results and growing the business through action and productivity

  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

  • Creating customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable

  • Setting personal goals and tracking individual and team performance to the goals

  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

  • Taking initiative to recover and replenish merchandise, so it is available to sell

  • Understanding and adhering to visual merchandising brand standards

  • Assisting in housekeeping of sales floor and communicating maintenance issues

  • Keeping an awareness of, and building personal capability in, loss prevention

  • Reinforcing store strategy to reduce shrink

  • Supporting all activities related to providing a safe working environment

  • Understanding and demonstrating Company values

Qualifications

  • Exhibits an authentic desire to exceed the customer's expectations

  • Proven ability to meet or exceed goals preferred

  • Demonstrates a sense of urgency

  • Has a healthy, competitive spirit, while maintaining a team focus

  • Is resilient and bounces back quickly from setbacks

  • Pursues opportunities to take on more responsibility

  • Seeks out coaching from leaders and peers to improve productivity; leads own learning

  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
FullTime Sales Associate At Independence Mall

Reeds Jewelers

Posted 3 weeks ago

VIEW JOBS 3/5/2020 12:00:00 AM 2020-06-03T00:00 <p>Every piece of jewelry tells a story and commemorates a life experience. REEDS Jewelers Sales Associates inspire customers through friendly, personalized service that ensures that every experience has a happy ending. Are you a positive and caring individual looking to help create just the right moment for a guest? Are you goal oriented, results driven and self-motivated to make a difference at every opportunity? Do you want to work for a company that cares about you and promotes a family-oriented culture?</p><p>If so, apply below for a full-time Sales Associate position at our Independence Mall location. Learn more about REEDS and our career opportunities at <a href="https://workable.com/nr?l=http%3A%2F%2Freeds.jobs%2F" rel="nofollow noreferrer noopener" class="external">REEDS.jobs</a>, and visit our company website at <a href="https://workable.com/nr?l=http%3A%2F%2Freeds.com%2F" rel="nofollow noreferrer noopener" class="external">REEDS.com</a>. We want to welcome you to the REEDS family!</p><p>REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.<br></p><p><strong>Requirements</strong></p><ul><li>High School Diploma/Equivalent or better</li></ul> <ul> <li>Must have proven written and verbal communication skills</li> <li>Ability to provide an excellent customer experience</li> </ul> <ul><li>Proven sales performance to include 6 months of sale/retail experience</li></ul> <ul><li>Demonstrated teamwork abilities</li></ul><p><strong>Benefits</strong></p><p>REEDS Jewelers offers a comprehensive compensation program that includes paid time off, health, dental, life, disability insurance, 401k, merchandise discounts, career growth and a drug free workplace.</p> Reeds Jewelers Wilmington NC

Selling Associate-Independence

L Brands