Security Supervisor

Full-Time

601 Children's Lane

Professional /Technical

Evenings

23.9200 Through 35.8900

• GENERAL SUMMARY

• The Security Supervisor is responsible for coordinating and directing the actions of security staff during a particular work shift. This role provides a safe and secure environment for patients, visitors, and staff, and requires situational awareness, assessment and interventional skills. The role entails responding to escalated situations with a focus on de-escalation to prevent injuries and preserve a healthy, safe environment. The Security Supervisor works in collaboration with all clinical teams, supporting the mental health programs to maintain a safe and therapeutic clinical environment. Reports to the Security Operations Manager.

• ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates and directs the actions of security staff during assigned work shift.

• Ensures the security of buildings and property through regular patrols and updates logs.

• Investigates incidents that occur on health system property.

• Performs the least restrictive verbal and physical de-escalation techniques necessary.

• Assists with evacuations in emergency situations requiring strength, stamina and flexibility.

• Generates reports and completes follow up on incidents as directed.

• Maintains and inspect alarms and safety equipment.

• Recommends human resources actions including hiring, employee relations and performance reviews to manager.

• Ensures patient safety by completing regular environmental assessment and periodic unit rounds.

• Responsible for Safe Car transport of patients being admitted in coordination with mental health clinicians[MG1] .

• Provides support to ensure a Safety Officer is present as needed for court proceedings[MG2]

• Assist with patient admissions in a timely, organized and client-centered fashion.

• Responsible for visitor management to include providing orientation, screening and badges for entrance[MG3] .

• Participates in debriefing of escalation events.

• Assist with patient transitions as needed.

• Works to establish a rapport with patients with the goal of de-escalation in mind.

• Attends change of shift and unit level huddles as requested.

• Performs risk assessments for incoming trauma or police involved patients.

• Performs additional duties as assigned.

• LICENSES AND/OR CERTIFICATIONS

• None required.

• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• High school graduate or equivalent.

• Approximately two to three years of progressively more responsible related work experience, or minimum of a Bachelor's degree in Criminal Justice, Public Safety or other related discipline.

• At least two years of security officer experience required.

• Minimum of one year of experience in a behavioral health setting, crisis intervention, de-escalation or hospital environment preferred

• Military or Law Enforcement experience preferred.

• Demonstrated computer literacy, loss prevention techniques and positive guest relations skills.

• Interpersonal skills necessary in order to assign work to subordinates.

• Must meet the insurability policy requirements to drive a CHKD vehicle.

• Must be able to pass the CHKD driving test within 30 days of employment.

• CPR Training required and/or must be obtained within 45 days of hire.

• CPI Crisis Prevention Training must be obtained within 30 days of hire.

• Must be able to successfully complete a post-offer pre-hire physical and Functional Capacity Screening Exam and annually thereafter.

• WORKING CONDITIONS

• Work is performed inside and outside the hospital in all weather. Position may require short bursts of running.

• PHYSICAL REQUIREMENTS

• Click here to view physical requirements.