Security Specialist - Customer Support

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for.

Job Description:

Basic Qualifications:

• Active Top-Secret security clearance.

• Ability to obtain and maintain an SCI.

• Must undergo a CI POLY.

• Years of Experience: 7 - 10 years

• Bachelor's degree or equivalent experience within related field.

Responsibilities include, but are not limited too:

• Provide positive, well-communicated response and closure of all customer inquiries.

• Direct all incoming documentation to the appropriate person or database within 2 business days of receipt.

• Deliver priority messages based on urgency.

• Capture details of all actions in shared log or within the appropriate PeopleSoft security modules.

• Return all phone messages within one business day of receipt.

• Coordinate customer support activities across all Personnel Security Branches as customer inquiries are received to deliver the applicable answers.

• Create and deliver reports and applicable procedure updates on or before the suspense date and with 100 percent accuracy when requested by Division Chief.

Minimum Clearance Required to Start:

Top Secret

This position is part of our Federal Solutions team.

Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.

Salary Range:

$70,500.00 - $123,400.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company's core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!