Security Specialist II - Security Operations Analyst

Spectrum Greenwood Village , CO 80111

Posted 7 months ago

JOB SCOPE

Responsible for responding to abuse complaints against customers; perform security and customer support services under general supervision. Ensure consistent treatment of customers accused of violating Charter's Acceptable Usage Policy (AUP) regarding High Speed Data customer services. Interact with the customer base to assist in resolving security incidents and concerns.

DUTIES AND RESPONSIBILITIES

  • Enforces security policies and procedures by administering and monitoring security profiles, reviews security violation reports and investigates possible security exceptions, updates, and maintains and documents security controls

  • Responsible for the tracking and monitoring of security programs

  • Prepares status reports on security matters to develop security risk analysis scenarios and response procedures

  • Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications

  • Involves in the evaluation of products and/or procedures to enhance productivity and effectiveness

  • Provides direct support to the business and IT staff for security related issues

  • Educates the business about security policies and consults on security issues regarding user built/managed systems

  • Represents the security needs of the organization by providing expertise and assistance in all IT projects with regard to security issues

BASIC / MINIMUM QUALIFICATIONS

  • Bachelor's degree in Computer Science, Engineering or related field, and / or equivalent work experience

  • Minimum two (2) years of Network Security Operations experience

ADDITIONAL JOB QUALIFICATIONS

  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

  • Advanced knowledge of Microsoft operating systems and applications, security issues, techniques, tools and implications

  • Ability to multi-task and manage time effectively and work in a team environment, sharing workloads and responsibilities, at times taking a lead role

  • Produce metric reports on security initiatives

  • Customer service oriented

  • Understands a sense of urgency

  • At least one of the following: Network+, advanced degree, or equivalent certification

PREFERRED QUALIFICATIONS

  • Experience with investigation of security incidents, understanding of application vulnerabilities, experience consulting with users on AUP Violations, security incident response and security policy, and interaction with law enforcement agencies on security incidents or breaches.

  • Experience with development of security tools and analysis of logs and network data collection.

  • Familiarity with developing/maintaining security policies, procedures, and incident response activities.

  • Advanced knowledge of current and emerging security threats and vulnerabilities

  • Working knowledge of IT security protocols and standards, commercial and open source network security products and services and best practices

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Network Operations Analyst II

Time Warner Cable

Posted 1 week ago

VIEW JOBS 2/9/2020 12:00:00 AM 2020-05-09T00:00 Posting Job Description JOB SCOPE Supports the data and business analysis needs of Network Operations. Utilizes understanding of both business process and intermediate technical capabilities of industry standard tools used to provide analytical insights. Possesses intermediate knowledge in the business unit(s) they support, as well as, an intermediate level understanding of the Network Operations organization's systems and capabilities. The candidate should have a passion for collecting and managing the integrity, accuracy, and precision for large amount of data. They should also have an aptitude for efficiently gathering data from multiple sources. DUTIES AND RESPONSIBILITIES * Provides business analysis and support for Network Operations: Generate sometimes complex ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business unit(s). This include budget analysis, inventory analysis, WIP analysis, etc. * Develops high quality graphs, reports, and presentations of data results. Perform statistical analyses for Network Operations business unit(s) * Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions * Identifies, analyzes, and interprets trends or patterns in sometimes complex data sets. Present standard data sets and information in an understandable and compelling manner * Identifies, analyzes, documents, and improves existing business processes. This includes automation, database creation/management and process development activities * Performs special projects as needed and other duties as requested by supervisor * Works on multiple projects as a project team member, occasionally as a project leader BASIC / MINIMUM QUALIFICATIONS * Bachelor's Degree in Computer Science, Business Administration, or related field and / or equivalent work experience * Cable Industry certifications preferred * Minimum four (4) years of intermediate data query techniques and report building * Minimum four (4) years of experience with Microsoft Office Suite including Excel and Access ADDITIONAL JOB REQUIREMENTS * Exhibit exceptional and professional communication, both written and oral * Professional and courteous demeanor with ability to excel in a team oriented environment * Advanced ability to manage time effectively, set priorities and meet deadlines * Strong analytical and detail-oriented aptitude; a high degree of accuracy is required * Ability to present complex information in an understandable and compelling manner PREFERRED QUALIFICATIONS * Technical expertise regarding data models and database design development * Identify, analyze, and interpret trends or patterns in sometimes complex data sets * Programming skills in Python and/or Javascript preferred * Experience programming in Python and/or SQL a plus. Time Warner Cable Greenwood Village CO

Security Specialist II - Security Operations Analyst

Spectrum