Security Shift Supervisor Springfield Mall

Allied Universal Security Springfield , VA 22156

Posted 2 weeks ago

Overview

We are North America's leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. In fact, over 65% of our managerial positions are filled by internal candidates.

For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal Services is currently searching for a Professional Security Shift Supervisor in the greater areas of:

  • Springfield, VA

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Supervisory Responsibilities

  • Communicates staffing needs on shift to Account Manager or Operations Manager

  • Assures that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)

  • Assures that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager

  • Administers JSA's and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle / driving safety as appropriate to Corporate procedures

  • Enforces Allied Universal's policies as outlined in the handbooks and executive memos

  • Assists with the communication of policies, company announcements and job openings

  • Provides the basis of a great place to work by treating staff with respect

Enforcement of Contract Standards

  • Helps Account or Operations Manager identify, meet and exceed the needs of the customer

  • Meets all contractual scheduled hours with a minimum of unbilled overtime

  • Assists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel

  • Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations

  • Assists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Physical and Mental Functions:

  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)

  • Climb stairs, ramps, or ladders occasionally during shift

  • Occasionally bend/twist at waist/knees/neck to perform various duties

  • Occasionally lift or carry up to 40 pounds

  • Run as needed

  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks

  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination

  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;

  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments

Qualifications/Requirements:

Qualified applicants for the Shift Supervisor position will meet the minimum requirements, as described below:

  • High school diploma or equivalent required

  • At least 18 years of age

  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills

  • Must be able to read and understand all operating procedures and instructions

  • Must be able to obtain a valid Guard License as required in the state for which you are applying

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

  • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty

  • Must display exceptional customer service and communication skills

  • Remain flexible to ever changing environments; adapt well to different situations

  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites

  • Ability to maintain satisfactory attendance and punctuality standard;

  • Neat and professional appearance

  • Ability to provide quality customer service

  • Ability to handle both common and crisis situations at the client site, calmly and efficiently

  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones

  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Closing

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.

We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

  • GD
  • CB-MA
  • SAJ

#ZR

Requisition ID
2019-329863


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Asset Protection / Loss Prevention Security Guard Part Time Springfield Mall VA

Macy's, Inc.

Posted 1 week ago

VIEW JOBS 9/11/2019 12:00:00 AM 2019-12-10T00:00 Develop your investigative skills as part of our industry-leading asset protection team – you'll use innovative technology and dive deep into analytics to reduce shortages and protect Macy's bottom line. You'll have lots of opportunity to grow your career under leadership that's committed to developing their teams and building leaders, and you'll also have the ability to focus on highly specialized areas including Investigations, Organized Retail Crime, and Asset Protection Training. Job Overview: The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The Security Guard is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: * Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law * Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions * Use two-way communication devices to maintain contact with Store Detectives to ensure store safety * Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager * Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence * Regular, dependable attendance and punctuality Qualifications: Education/Experience: * High School Diploma or equivalent. * Some college is desirable. * Completion of Store Agent Training program required upon assignment to position. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Physical Demands: * This position involves regular walking, standing, hearing, and talking. * Extended periods of sitting are also involved. * Some kneeling, stooping, crouching, or crawling may be involved. * Involves moving and/or lifting at least 30 lbs. * Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Ability to use restraints in an apprehension. * Ability to sustain long periods of time enclosed in surveillance areas. * Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Must be able to operate cameras and other surveillance equipment. * Ability to think and act clearly in possible stressful and hostile situations. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Endless opportunities. Countless possibilities. Innovation, Creativity, Passion. Your Career Path Click here to see where your career with Macy's could go in Asset Protection. Macy's, Inc. Springfield VA

Security Shift Supervisor Springfield Mall

Allied Universal Security