G4S Security Solutions USA New York , NY 10007
PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!
The world's leading private security organization, G4S, has an immediate job opportunity for a Shift Supervisor. As a Shift Supervisor, you will act as the G4S liaison with the client and will be the leader in coordinating communication and standardization of operations for the assigned location utilizing armed uniformed security officer services that includes coordinating services, providing exceptional customer service, effectively managing people and costs, ensuring contract compliance, adherence to established site security procedures, drive operational accountability through effective change management..
G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.
Specific Duties and Essential Functions
Primary liaison between G4S and Client's senior management; oversee customer relations, ensure Physical Security Surveys and post orders are updated regularly, and review disciplinary actions for consistency and propriety
General operations management; provide supervision to Security Officers (e.g., implement standard security operations at the site, and ensure compliance through supervision)
General training management; ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance
Scheduling; maintain overtime to a preset requirement designated by G4S
Monitor attendance, tardiness, shift swaps, and overtime usage. Reporting any concerns to G4S management.
Investigate and prepare reports on accidents, incidents, and suspicious activities. Maintains written logs as required by the post
May perform functions of the Security Officer in the event of understaffing
Communicate using, telephones and computers
Conduct routine patrols when possible
Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
Work to ensure a safety and secure environment for all client employees, visitors, and staff
Maintain professional competency by maintaining required certifications and attending appropriate training
Comply with all client and G4S policies and procedures at all times.
Perform other related duties as assigned or directed by G4S management
The Ideal Candidate:
Education, Licenses and Certifications Required
Must possess a high school diploma or equivalent
Must pass any State-required training or other qualifications for licensing
Must pass a State licensing test if driving a company-owned or client-provided vehicle
Must possess a New York City Unrestricted Carry Permit
Must possess a New York State Armed Guard license
Type and Length of Specific Experience Required
Proficient computer skills including Microsoft Office
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Must be at least 18 years old or the minimum age required by the state, if higher
Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
Ability to learn, grasp and retain and apply a variety of system, network and security related concepts, information and procedures
Understanding of security system technologies (alarms, video, and access control)
Must submit to a pre-employment drug test
Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Physical Requirements and Environment
Environment: Office; minimal to no work in extreme temperatures is expected
Major activity: Working on PC while sitting; telephone use
Physical efforts to carry out job duties: Limited, to include some standing, bending, and limited stretching and reaching.
About the Company:
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace
If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices