Security Shift Supervisor - ED

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Work Shift

Weekend

Work Day(s)

Monday, Saturday, Sunday

Shift Start Time

6:00 AM

Shift End Time

6:30 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Works as an empowered employee within established guidelines, procedures, and protocols to provide administrative and dispatching support for the care, welfare, safety, services, and security of hospital personnel, visitors, patients, and property. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 3 years of experience in security, law enforcement, military, or public relations in a supervisory capacity

Preferred Qualifications

• Some college

Education

• High school diploma or equivalent

Certification Summary

• Valid Georgia driver's license

• Heartsaver CPR or BLS CPR at orientation or within 3 months of employment

• International Association for Healthcare Security and Safety (IAHSS) supervisor certification within 12 months of employment (external candidate)

• International Association for Healthcare Security and Safety (IAHSS) supervisor certification within 3 months of promotion (internal candidate). (Advanced certification upon consideration and at transfer only)

Knowledge, Skills, and Abilities

• Ability to speak, read, write, and follow written and oral instructions

• Ability to function independently of constant supervision

• Ability to apply sound judgment and confidentiality in handling of sensitive information

• Organization skills

• Calmness under stress

• Problem-solving

• Empathic listening

• Alertness and observation

• Ability to write accurate reports

• Knowledge of the use of a personal computer

Job Responsibilities

• Ensures consistent patrols of facility and follows up on findings of issues related to security, parking, policy compliance, and safety.

• Ensures posting at designated areas, performance of assigned duties, and completeness of reports of any unusual occurrences.

• Serves as ambassador for Children's Healthcare of Atlanta by maintaining and ensuring proper grooming, dress, and appearance as outlined in departmental protocol.

• Ensures 24-hour control center monitoring and coverage of duties, including alarm monitoring (e.g., fire, boiler, panic, code blue), making code announcements, issuing car seats, and other services/emergency functions.

• Intervenes in crisis situations and assists Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement, and social workers in the protection and safety of personnel, patients, visitors, and property.

• Remains up-to-date on current security and professional issues through reading and self-study.

• Ensures cleanliness and organization of assigned post and vehicles.

• Ensures valet parking for board members, VIPs, patients, and other as needed and directed.

• Provides guidance, training, and support to staff members.

• Reports security needs and suggestions to Senior Security Supervisor.

• Ensures escort availability to anyone requesting this service.

• Assist Supervisor and/or Manager with development of staff by: being available to teammates, acting as a

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Security