Did you know?
As a 365 day/year operation, full-time candidates are expected to provide flexible availability to support year-round operating needs. This may include, but is not limited to, working opening, mid-day and closing shifts during peak and non-peak seasons, as well as weekends and holidays.
This position includes the following benefits:
Paid Time Off- Vacation, Optional Holidays, and Sick pay
Medical, Dental, and Vision Insurance
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
SEA Employee Complimentary Park Tickets
SEA Park Discounts on Food and Merchandise
SeaWorld Parks and Entertainment has rescued more than 35,000 animals over the last five decades!
At our parks, you're more than an employee. You're an Ambassador And what we do is more than a job. Every day, we inspire guests to take action to protect our natural world.
Become a SeaWorld Ambassador and be part of something real and amazing!
Requirements and Competencies
Must be at least 18 years of age or older
Must have high school diploma or equivalent
Must have a valid state driver's license
Must have at least 1 year supervisory or management experience within security, law enforcement, or military fields or 2 years' experience in the Security Officer role at SeaWorld Parks & Entertainment
Must have a valid Florida Class D Security license or able to obtain D license within 90-days of employment.
Must be able to complete provided CPR training/certification
Must have working knowledge of all Microsoft Office applications
Must have excellent verbal and written communication skills
Must be able to stand for long periods of time, properly lift 75 pounds and push/pull 50 pounds
Must be comfortable working around water
Must be comfortable with heights
Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
Comprehensive knowledge of local, state, and federal laws desired
Florida G License preferred
Train & develop Security Officers on a continuous basis, to include providing performance evaluations
Ensure officers demonstrate the required skills to successfully execute procedures and enforce policies which are outlined in the Security Standards
Ensure all posts are properly and effectively supervised
Patrol areas to monitor officers' performance and inspect uniforms and equipment
Evaluate, oversee, and track the department budget and daily staffing and scheduling needs in the absence of the Captain
Respond to significant incidents that occur during shift; provide guidance and leadership necessary to ensure the needs of guests and employees are met to Company standards
Assist with overseeing the department compliance with certifications/licensing and enforcement of safety requirements
Ensure that officers have inspected all bags and vehicles to prevent the introduction of contraband and/or the removal of company assets; monitor all vehicles and employees entering and exiting the park to ensure all are authorized to do so
Interact with guests and other SeaWorld, Discovery Cove and Aquatica employees to ensure a secure environment exists wherein the park functions without incident
Responsible for working with public to collect data, establish facts, draw valid conclusion
Complete incident reports as necessary
Maintain complete confidentiality and professionalism at all times
Assist local public service providers as necessary for the safety, security and wellbeing of park guests, employees and company assets