Member of the HQ Operations team on a specific shift
Receives and responds to routine, urgent and emergency calls for service from the Security Control Center (SCC); remains highly visible in the assigned work area
Responds within established quality standards; completes patrols and assignments in a timely manner, and coordinates a rapid response from HQ Operations team members
Stands posts, screens access, provides escorts and conducts security foot and/or vehicle preventative patrols
Responds to and maintains current and accurate knowledge of emergency procedures (i.e. fire and security alarms, severe weather and earthquake); reacts to medical emergencies; provides emergency first aid and assists EMS
Conducts inspections/testing of safety and security-based equipment
Performs motorist assists
Communicates with the SCC and other members of the HQ Operations team using hand held VOIP radios
Prepares dashboards and reports for trending and analysis of data to keep the organization informed, improve performance and ensure efficient use of resources
Assists in development and implementation of security initiatives, processes and programs
Actively participates in self-development. Attends training; maintains job-specific certifications, actively participates in field or classroom training exercises and meets or exceeds minimum training standards
Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar and submits timely, accurate, understandable, and error-free information
May be called upon to assist in the SCC
Authorized to carry a pistol to safeguard persons on Edward Jones premises
High School diploma or GED required. College degree in related field preferred.
Ability to obtain a valid Security Officer License and if armed, must be authorized to carry a pistol through a valid armed security officer license an valid Concealed Carry Permit, or Law Enforcement Safety Act certification.
5-years of armed experience (police, military police, security).
Valid driver's license.
Knowledge of security patrol operations and the Security field is required.
Effective written and verbal communications
Must have knowledge acquired through previous experience, certification or specialized training in patrol operations.
Physical ability to observe and report
Must be able to work indoors and outdoors
Must be able to spend large part of day in an active role standing, walking, lifting, and climbing stairs
Must be able to respond quickly and effectively in the event of an emergency
Must be able to successfully participate in all firm required training and successfully demonstrate the application of non-lethal and lethal tactics, protocols, and procedures