Manhattan Associates Atlanta , GA 30301
Posted 5 days ago
We create possibilities that move life and commerce forward
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place.
The Security Operations Manager will be responsible for overseeing the day-to-day operations of our 24/7 Global Security Operations Center (GSOC). This role will focus on enhancing our incident handling processes, analyzing and reporting on internal cybersecurity issues and trends, and ensuring our global teams are prepared to respond to cybersecurity incidents efficiently and effectively.
RESPONSIBILITIES
Perform managerial responsibilities for a 24/7 team of security operations analysts
Ensure processes and capabilities are in place to identify, analyze, contain, and mitigate security incidents
Ensure incident response readiness is maintained throughout the organization
Operate as the incident commander during cybersecurity incidents
Operate as Subject Matter Expert (SME) on information security response
Inform on internal cybersecurity metrics and issues, making recommendations for improvement
Ensure SOC-level cybersecurity related compliance tasks are completed appropriately
Support cybersecurity improvements and protections throughout the organization
MINIMUM REQUIREMENTS
5-7 years of IT experience
3-5 years of security experience
2-3 years of cloud experience
2-3 years of experience managing people
2-3 years of experience managing a Security Operations Center (SOC) or similar environment
Excellent written and verbal communication skills
Excellent problem-solving skills
Ability to be respond to security incident escalations at any time
Ability to coordinate multi-team communication and interaction during security incident response
Ability to maintain unshakable composure in high-stress situations
Ability to lead cybersecurity incident analytics and forensic investigations
Ability to accurately document major security incident reports viewable by executive leaders
Ability to properly handle confidential and sensitive information
Ability to pass US federal government background investigation
EDUCATION REQUIREMENTS
Bachelor's degree or comparable experience
CISSP or comparable certification required
Cloud, CEH, CHFI, SSCP or Security+ highly desired
Essential Functions
Establish and improve processes and procedures for security operations
Operate as incident response manager during cyber incidents, directing investigation, forensic, and mitigation efforts
Ensure incident response readiness throughout the organization, such as performing incident response simulations and table-top exercises
Strong decision-making capabilities with a proven ability to weigh the relative costs and benefits of decisions in high stress situations
Utilize threat intelligence to anticipate and mitigate potential cybersecurity threats
Conduct post-incident analysis and reporting to identify lessons learned
Report on common security incident metrics, noting areas for improvement and possible solutions
Report to senior leadership on emerging cybersecurity trends and threats in the industry
Understand regulatory compliance standards and assist with government related tasks
ADDITIONAL CHARACTERISTICS
Technical expertise in endpoint detection and response solutions, network and network security technologies, Windows/Mac/Linux systems, Microsoft Directory Services, and cloud provider services (e.g. Azure/Amazon/Google/Oracle)
Technical experience performing cybersecurity incident analytics and forensics
Thorough understanding of security frameworks and security operations processes
Understanding of FedRAMP compliance requirements
Work Environment & Physical Requirements
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel 0-5%
#LI-GW1
Committed to diversity and inclusion
At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer
opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and
perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment
Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the
Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment
eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been
completed.
Manhattan Associates